Question about VeriFone PINPad 1000SE Network Terminal

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Pinpad won't work, but has worked before.

All of sudden my pinpad refuses to work now, don't have any idea what happened. will take debit card all the way to entering pin #, then flashes no dkey. have run diagnostics with merchant processor and they are telling me, i will have a buy a new pinpad. this thing isn't a year old, but has no warranty thru BBT bank who is my processor

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The encryption that is loaded on the pin pad is wiped out; this may have happened when powering off the terminal, unplugging the pin pad without unplugging the terminal power source first. What you would have to find out is what platform you are on from your processor, if they are not willing to do it, you can contact companies that will reprogram your pin pad. This will be cheaper than to buy another pin pad.

Posted on Jan 31, 2009

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What has happened is that, somehow, the memory in the unit has gotten wiped clean. The only way to get the keys back into the unit is to have it reprogrammed at the processor's main office. They may not offer that service. Yep, they have you over a barrel. Buy a new unit.

Posted on Dec 19, 2008

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what type of errors? most pinpad errors deal with encryption issues. if you have power cycled the terminal and the pinpad and the issue still arises it is most likely encryption.

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your pinpad probably not loaded with the right encryption. call your processor. thanks

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The terminal has a setting to tell it whether to use the external or internal pinpad. Yours is still set for internal. Call your merchant services provider and they will change the pinpad setting so that you can use the external PP100SE.

Apr 29, 2011 | VeriFone PINPad 1000SE Network Terminal

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if the intrenal battery is bad you will also get a tamper error, battery needs to be replaced and reload or inject encryption.

Sep 21, 2010 | VeriFone PINPad 1000SE Network Terminal

1 Answer

The new pinpad 1000se doesn't work while the older version did. What is the difference? Same model #?


The pin pad needs to be encrypted by your merchant account provider. I am assuming you purchased from Online.

Call your provider and you need to send it for an encryption cannot be done over a dial or ethernet download. Once you receive the Pin Pad back make sure the power is completely off before plugging in peripherals especially Pin Pads for it will blow out that encryption.

Call me if you need clarification.
www.greenlightpayments.com ext 105

Jun 17, 2009 | VeriFone PINPad 1000SE Network Terminal

1 Answer

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Check for the driver on the make and model's web site, not the windows...you should find what you are looking for.

Jun 01, 2009 | VeriFone PINPad 1000SE Network Terminal

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Hello,

That pinpad does not have drivers associated with the unit. The unit will only work with a credit card terminal IE: Nurit 28xx, 30xx, 80xx and also software developed specifically for the pin pad to work. You can only use that pin pad with a 9Pin serial cable to pc.

May 07, 2009 | VeriFone PINPad 1000SE Network Terminal

1 Answer

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When you power on the terminal, is the pin pad also powered on? If it is not powering on the pin pad, you might have an issue with the pin pad. If it is powering on and it's still not detecting it, it might but that you are using the incorrect cords or the programming is blown on the pin pad. You will have to contact your processor to see if they would be able to reprogram your pin pad if that is the case.

Jan 05, 2009 | VeriFone PINPad 1000SE Network Terminal

2 Answers

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The Verifone 1000se uses a special serial cable that also has to provide power to the device. It does not use either ethernet nor usb.

Mar 31, 2008 | VeriFone PINPad 1000SE Network Terminal

2 Answers

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You need to have the correct keys loaded into the pinpad. If you got the pinpad from some place other than from your processor, you are out of luck. They will only load the keys when the pinpad is physically in their possession.

Feb 29, 2008 | VeriFone PINPad 1000SE Network Terminal

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