Question about Xerox DocuColor 5750 Printer

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Paper stickes to the roller when coming out

After it has copied the copy stickes to the roller when coming out and rolls around the roller

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  • 236 Answers

Your problem is one of the following:

  • your sticker paper is not rated for use in your machine
  • the paper is too old and the glue is not strong enough to go through your printer
  • or your printer is too hot and loosening the glue before it is printed

Posted on Dec 16, 2008

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When copier turn on and taking copies first 6 copies are printing with some scartches and it comes to paper jam in every. Please reply me with a best solution?


If the paper is not getting out of the tray, the rollers need cleaned.
The scratches. If the paper jams in the hot area. You will need a new hot roller.
Also the scratches may be coming from the drum. Sometimes it is hard to determine between the drum and fuser hot roll.

Aug 27, 2010 | Ricoh Aficio 2015 Copier

1 Answer

My copy is coming out wrinkled and threw the top slot by the rollers.where the normal copy would come out. Nothing is ****,paper is full,ink level reads green?? I just made a copy yesterday and it was...


There are about 4 possibilites. The paper in the drawer could have bent up corners, not laying in there good and flat, Fuser rollers bad or uneven spring pressure, something could be wrapped around registration roller or something in the paper path is catching the paper as it goes through the copier. Please rate this. Thanks

Jul 01, 2009 | Canon Printers & Copiers

1 Answer

Black stripe across copy


The orange roller is probably contaminated from toner that is sticking partly to the photodrum in the cartridge. That roller is likely made of silicone rubber (heatproof) that presses the paper against the fuser roller to 'fix' the toner to the sheet. 
I suggest replacing the cartridge and cleaning whatever is accessible before you put the new cartridge in.

May 04, 2009 | Minolta Printers & Copiers

1 Answer

Printer rolls up paper around spindle and locks up!


Try bending the edge of the paper (work with the natural bow of the paper) so the effect is a "U" shape as the paper sits in the tray. (Similar to bending the edge of papers that are going into a feeder for copying or scanning)

Apr 13, 2009 | Samsung CLP 315 Laser Printer

1 Answer

Paper jam at fixing unit when copying page with black border and complete tx fax function the tx report will comes out


Does the black go all the way to the very edge.ALL copiers have a void area around the edges of the copy....to prevent the copy from sticking to the fuser roller, which operates at nearly 400 degrees while copying.The void area can be as much as 6 mm all the way around, that is to say, all 4 edges.without the void area, the copy will always jam at the fuser or fixing unit.Good Luck

Mar 26, 2009 | Canon imageRUNNER 400S Copier

1 Answer

Horizontal black and white lines are coming on copy


you don't mention whether the document you are copying also appears on the paper.If it does you could have 1 of 2 problems-
The drum cleaning system could be at fault or-
the fuser roller has picked up some **** easy test...... run copies and when the 1st copy edge appears switch OFF. This is a crash stop.Now examine the sheets in there.Is the stripe on the copy before the fuser (Heat) roller? If yes you could have a drum cleaning problem, usually fixed by changing the drum module.If no and the stripe appears after the heat roll, the problem is with the fuser system,dirty rolls etc. There are a number of other problems with stripes, but you have to start somewhere! If the document does NOT appear on the copy, forget all above, could be scan or ROS problem

Jul 20, 2008 | Sharp AR-5320 Black and White Copier

3 Answers

Poor copy quality


If you have reprinting images like that, the fuser heat roller is work out. What happens over time is the teflon coating wears and the ink starts to stick to the roller instead of fusing properly into the page.
Once the ink starts sticking to that roller, you get reprint and it just continues to get worse.
Either the heat roll or the fuser itself will need to be replaced.

Mar 18, 2008 | Brother DCP-8040 Copier

1 Answer

Paper Jams


How many copies has the copier done ?
When was the last fuser fitted ?(heated rollers)
the fuser rollers have a life of about 100,000 copies
and you change the whole unit at 200,000 copies

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3 Answers

Not feeding paper copies from adf


is the add toner light on if it is it will only make one copy @ a time.

Nov 02, 2007 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

Frequent Paper Jams


The only suggestion I could make may be obvious but my experience has taught me that you need to make sure the paper is installed correctly, especially with double ply paper. We have learned that the yellow receipt copy ply must be attached properly to the green roller so that the double ply paper from the roll feeds correctly through the print roller. Also make sure the double ply roll paper is not loose coming off the roll that feeds to the print roller.

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