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Am installing 360 on second pc. have installed program and put in product code but symantec does not recognsise my email adress and password. our old server no longer exists and our current email address is hsrp@internode.on.net. I need to know if the 360 program is registered on our second computer

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Have you tried to log in to Symantec using the old email address?

Go here: https://www.mynortonaccount.com/amsweb/default.do

Once you log in with it, you can update your profile to your new email address.

If you are unable to login using your old email address, contact their Customer Support at: http://www.symantec.com/norton/support/cs/dtree.jsp

Click on "Contact Us". Let them know the details of your problem.

Posted on Dec 12, 2008

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1 Answer

How can I reset the password ona dell precision 360? Pulling the CMOS battery didn't work and moving the jumper didn't work.What can I do ?


You need to prepare:
1:A blank CD/DVD or USB flash drive
2.A computer which can link to internet
3.A program called Windows Password Recovery 6.0

Get started with this 3 simple steps:
Website: http://lost-password.net/products/windowspasswordrecoery.html
Step 1 - Download windows password recovery utility and install it.
Step 2 -Burn your Windows Password Reset CD:
To burn your CD, you'll need a blank CD-R and the .ISO file of Windows Password Reset.
Step 3 - Put in your newly created CD and remove your Windows password.
don't forget to vote

hope it helps.

don

Feb 20, 2011 | Dell Precision 360 Workstation/Personal...

1 Answer

Can not open norton 360 main window


Hello pqrszyx.

Sounds like the install failed at some point, and it keeps trying to configure.

Do you have any other Symantec products installed?
Like Ghost, or PCA, or anything else?

If not, I would go to add/remove programs and uninstall N360. Reboot the computer.
Next, run the NRT tool.
Found here: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Reboot.
Try to install N360 again.

If you cant get the main ui to launch after doing those steps, then I would suggest using the Symantec Support.

Nov 17, 2008 | PC Desktops

1 Answer

HI, I am installing Norton 360 on Windows Vista. It has got to installation Symantec application core and will not proceed any farther, nor can I shut it down. Help Please ! Thank you


Use the norton uninstaller utility to remove the current Norton 360 install.The uninstall removes every trace of norton and you will be able to reinstall the norton product aferwards. Download the utility from this link.

Nov 05, 2008 | PC Desktops

1 Answer

I purose Norton 360 02 and I am having trouble installing it on my computer. When I use teh CD it begins to install the program and the stops saying it can't a file, something like msi. I don't know...


Hello,

I would suggest removing ALL detected Norton and Symantec products with the Norton Removal Tool for Norton 360 found here.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

After the uninstall of all Norton and Symantec programs you will also want to download the Windows Installer Cleanup Utility found here. The download link is at the bottom of the More Information section,

http://support.microsoft.com/kb/290301

After the utility is installed and ran you will want to remove all Norton and Symantec programs listed in the removal list.

After you remove the programs and restart you should be able to reinstall the Norton 360 program.

I hope this helps. Please remember to rate this information.

Thanks

Aug 29, 2008 | PC Desktops

1 Answer

I have just upgraded my norton protection to norton 360 and now I am unable to receive emails


Run through the liveupdate utility and make sure 360 is all up to date. Otherwise, i've run into this problem many times before with other Norton products, and even Symantec's website says to simply disable inbound email scanning. That definitely works, but leaves you somewhat unprotected.

Other suggestions are to allow your email client in your firewall (norton 360) and in your windows firewall (if it's still on)

You'd be getting the 10053 error, i'd assume.

Aug 20, 2008 | PC Desktops

2 Answers

I had purchased Norton 360 online for my lapstop late December 2007 after I did a restore on my system. For the last few months my computer has been running real slow and freezing and locking on me. Today...


firstly, edit your question above and remove your product key, as this could cause you trouble down the road more and people see it, copy it down and then stasrt using copies of this program for free using your product key. Secondly, Norton support will be able send you the file again so that you can complete the process.

Jul 11, 2008 | PC Desktops

2 Answers

I purchased norton 360 version 2.0 order no 1849616067 iwish to use it on my laptop since 3 month free useage expires in 2 days could you please instruct me how to do this as i believe i can use this...


Dear Sir/Madam,

Norton 360 2.0 may be installed on three computers at one time. If you have the product on a CD, you can install it on other two computers using the same CD and the same Product Key. Go to the section "I have a CD version".
If you have purchased the download version of Norton 360 2.0, you need to download and install Norton 360 2.0 on the other two computers, using the same purchase order details. Go to the section "I have a download version".
I have a download version
1. Go to the Symantec Store Order Status Web page on your second or third computer where you want to install Norton 360 2.0.

2. Type your order number and password to log on, and click Find your Order. You will see your order information.
If you do not know your order number and password, you can look up your order using your emailaddress and last 5 digits of your credit card.

On your Order Summary, click Start Download.
If you purchased your product more than 60 days ago, you can click Buy Now to buy the Extended Download Service and download the product again.

Double-click the file that you downloaded.

Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

In the Installation Options panel, review the options, and then click Next.

Follow the on-screen instructions.

1.I have a CD version
Insert the CD into the CD-ROM drive.

2. Click Install Norton 360.

3. Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation.

4. In the Installation Options panel, review the options, and then click Next.

5. Follow the on-screen instructions.

Thanks
Good Luck


“Don’t Forget to rate the Solution”


Jun 06, 2008 | PC Desktops

1 Answer

Old email address


Contact you IP (internet) provider, identify yourself, and ask them
for your email address, server password and server details to
set up your email client (program on your computer)

If they cannot retrieve your password, they can reset it
and allow you to get in that way. They will also assist you
in installing and configuring your email (client) program,
such as Outlook, Eudora ... etc.

My favorite email tools is Courier Mail, formerly known as Calypso mail, by Rose City Software. It is powerful and simple to use, and it is not as popular a target for hacks and viruses.

Last time I checked, Rose city was giving it away for free, as
a promotion for their (other) products.

Apr 18, 2008 | E-Machines eMachines Desktop PC

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