Question about Xerox Phaser 7700 Laser Printer

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Phaser 7700 steaks on Magenta, sometimes yellow.

I just got this Phaser 7700 and it included brand new color and black toner and print cartridges.

I knew the Magenta was streaky, but I figured it was just toner or cartridges. Unfortunately, when I replaced both, the problem remains exactly the same.

I have also cleaned out the little transfer roller thing, after reading many troubleshooting tips, but the problem remains exactly the same.

I created a color bars image in Photoshop - pure Cyan, Magenta, Yellow and Black (turns out the black wasn't pure black so it didn't use the black toner but the black works fine so no big deal.)

I print one page, and the Yellow, Black and Cyan all look good. Nice and filled in. The Magenta has diagonal banding across the Magenta area.

If I print several copies at once, the problem gets worse. The banding on the Magenta gets worse and the yellow starts streaking all over the page and onto other pages.

The fuser is low life and does need to be replaced, but I am not sure if this problem is being caused by the fuser. If it's going to cost me $1000 in parts to fix this thing, I won't keep it. But if you believe it's the fuser that IS causing the problem, I'll replace that.

Here's a scan of page 6 of a 6 page run of the same image:

http://img249.imageshack.us/img249/4281/phaser77001zp0.jpg

Please let me know if you think the problem is fuser or something else.

Thank you!

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Each color has its own laser. Use the cleaning wand in the front door to clean the lens covers for each color. You will need to remove the waste toner cartridge in front of the the slots to do this. If that does not cure the problem, you will need to replace the developer housings for the colors that are streaking. The manual can be downloaded at: www.lpscomputer.com/ec/Phaser_7700_Service_Manual.pdf

and parts purchased at: http://www.lpscomputer.com/p-3063-1-116-1115-00-developer-housing.aspx

Posted on Apr 26, 2010

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