Many thanks Noggin for your help just now. Downloaded the driver (it was not specifically for R-10 speakers though: does this matter?) Sadly it didn't work...the notice now says "hardware not found". The troubleshooting at Logitech (your second link) also doesn't address my issues. Any more ideas?
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Re: hardware not found
Do you have any more part numbers or serial numbers on the speakers - there doesn't seem to be a "r10" that i can find - was hoping Z10 stuff might work. Let me know any more info you have and i will try again.
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It could be that the speaker is not connected properly or it has gone bad. It could also be an outdated sound driver. It's better than you update the sound driver before fixing the hardware part of it. You can use RadarSync to auto-detect the updates and you can use the same software to automatically update them without you downloading anything or something like that from the manufacturer's website.
Your speakers don't require any special drivers. All they do is take the analog sound signal from the computer, amplify it and play it for you. If the sound hardware is working, all you need to do is plug in the
speakers. The green signal plug goes into the output jack on the
computer, and you need to connect the USB plug to an open port for
power. Your computer needs driver software for its sound hardware, though, and if you're trying to solve a "no sound" problem, this may be the cause.
You don't give a make and model of your computer or sound card, so I can't give you a specific link. But you can get the drivers from the computer manufacturer's site. If you have a custom-built computer or are using a separate sound card, you'll need to get the sound drivers from the motherboard manufacturer (if it's integrated sound) or sound card manufacturer.
By audio device, the computer means the sound card inside the computer and not your speakers. What the computer or Windows needs is, the software to run the sound card hardware. This software is called the sound driver, and it's found on the CD that came with your computer.
However, if you don't have the driver CD, you'd need to search your computer manufacturer on the Internet, then download the drivers for your particular computer make and model, then install them and reboot the computer.
But, here's an easy way to download and install / update your sound drivers:
Use this driver scanning tool, which scans your computer for the needed drivers. It has an option to automatically retrieve the drivers for you.
You can download this free driver scanning tool from here: http://xpdrivers.com/index.cfm or directly from this link: http://xpdrivers.com/download/download.cfm
After you have downloaded the above file, double-click on it and follow the simple steps to install it. Then, when it asks if you want to run it, just answer yes. This is easier than manually searching, downloading and installing the drivers.
For Windows XP Driver Files and How-to Resources, visit http://xpdrivers.com
found them at last - they do exist!
try this next page (near the bottom):
It appears that there is no associated software specifically for these speakers, they are a simple jack connection type - if they work on your walkman, but not on your pc then:
the jack is either plugged into the wrong hole,or the volume is down in windows or in the application you are trying to hear or both (or on any special non-windows soundcard software).(ask again if you are unsure how to check this). Make sure your soundcard works by plugging in some headphones or speakers you know work.
the only other thing i can think of worth checking is if you have used the headphone jack in the front of the speakers - this will cut the sound to the speakers by way of a small spring contact - sometimes this can get stuck open, but obviously not if they work on your walkman. maybe a bit of dirt got in there - just plug another jack in a couple of times to check. Also check if the volume control works fine when plugged in your walkman.
Hope this gets you sounds :)