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The best way to reset your hardware is to actually contact the Manufacturer. Ask how to reset the TV to FACTORY Settings. Original settings are generally the basic and best method to view TV from the start.
Check the color system setup. Make it 'Auto'. Refer its user manual for details. If this do not help you, chroma section circuit should be checked. It is a skilled job, and need tech support.
Resolders the 2 convergence ICS and all it resitsors.Well get convergence back to normal.Not than the 2 convergence ICS must replaced.Try Website Tv Repair World.com for a convergence kit to repair it ur self,if u Know how to solders?
see if there is a "default" option, if not set everything back to the middle, if the colors are still off you sure its not the convergence?
most big screens allow you to change "color temperature" it's like a default adjustment for 3 different brightness levels.... ie...COOL, WARM picture will show obvious changes in brightness
Most likely your visitor turned one of the controls located on the back of the TV. There are only two controls they are the right side of the set in the back. The top one is the focus and the bottom one is the SCREEN control. You can carefully rotate clockwise the screen control until the brightness is back to normal. If you go to high with it you will see faint diagonal lines going accross the picture.
Mine does the same has done since new, It was sent back and when returned it still does the same. If i tap the top of the screen it comes right again for about 10 miniuts
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