Question about Microsoft Windows Vista Ultimate Edition

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Acer crystal eye webcam not working

Hi,while skyping my web cam doesnt work.I tried opening the programme to adjust setting,but that wont open either.what can i do?thanks Denis when i try to open my webcam it won't open and shows me a link to download the update. I've downloaded the update, but it does nothing to help my problem

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  • Anonymous Jan 18, 2009

    my crystal eye webcam doesnt work


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Heloo, reinstall your webcam software and reeboot your computer

Posted on Dec 12, 2008

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I can't find the webcam device on my computer settings.. but i can use only my webcam in video chatting :( pls. help me

The Webcam settings can be adjusted in the webcam program.

Webcams come in a wide array of styles and designs, from the very simple to the elite, but they all have one thing in common:

They can be adjusted to match your mood at the moment and creative desires.

Open your web cam in a chat program, such as Skype.

Look for a link called "Preferences," where you will find webcam options you can adjust.

Choose the "Camera Settings" option and another window will open, labeled "Properties." There are more options here that can be adjusted.

Change a setting, such as brightness, by clicking on the slider mechanism with your pointer and dragging it.

These mechanisms are usually pretty sensitive, so be cautious when moving the settings.

Make sure that the image on your webcam is clear and in focus.

Hope this helps

Nov 08, 2012 | Microsoft Windows 7 Home Premium 64BIT...

1 Answer

My crystal eye webcam says camera is not installed when i try and open it, where can i reinstall it?

go to and reinstall the driver from there - that should fix your problem

Jun 12, 2011 | Acer Operating Systems

1 Answer



If you are using Acer Computer, please follow the steps below:

You can reinstall the WebCam drivers from the Acer recovery management, to do so:
Start Menu> All Programs> Acer erecovery management> Restore> Restore Application & Drivers> Contents> Select Acer Crystal Eye and install it


Go to

Select the computer model
Select Operating System
Click Drivers
Select Camera (Chicony) and download it.
Once downloaded install it on your computer.

Thanks and regards,

Jan 20, 2011 | Operating Systems

1 Answer

Does my acer aspire 5532 have a webcam option? if so, how do i get access to it?

Yes, the Acer Aspire 5532 comes with all essential connectivity features, for face-to-face communication with friends and family, you can use the built-in Acer Crystal Eye web cam available on the front screen panel. To access the webcam click my computer scroll down the mouse and in the scanners and camera section you will see the usb video device. Click it to activate the camera.

Nov 09, 2010 | Acer Operating Systems

1 Answer

I am getting problem with the setup of my crystal eye webcam. i have changed my windows from vista to windows 7. my webcam is not working properly.

After doing some research this may be your best bet.
Go here scroll down just a hair and you will see the download link.

Hopefully this helps.
Good Luck

Oct 15, 2010 | Operating Systems

3 Answers

Would like to install webcam


1.) insert the cd that came with the web cam
the auto run will start,
2.) connect the web cam and follow the on screen instructions this will do the work for you,

incase you dont have the cd, sometimes windows has the drivers that it need so you can just connect it, If windows does not have the drivers or you lost the cd

1.) get a program like driver magician or ( search it there)
2.) connect the web cam
3.) install and run the program, this will detect, download and install the drivers for you.

good luck and let me know if you need further help

Jul 12, 2008 | Microsoft Windows Vista Ultimate Edition

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