Question about Lexmark T640 Laser Printer
I open the rear door and I can see the stuck paper edge. I can't release the tension on the rollers to release the paper, so it is stuck in there tight and only little shreds of paper come off when I pull. How do I release the rollers?
Since you are not able to grab the paper from behind the printer. It make sense to believe that a major part of the trailing edge of the paper is still inside the printer. I would suggest you to open the front cover, remove the toner cartridge and check out if you could try removing the paper from inside. If this doesn't help you might want to remove the redrive assembly (the back portion of the printer) which can be taken off by removing two little screws on it. These screws are located very close to the backdoor which you opened up. Once you remove the screws, press either sides of the latch which is present on the top of the redrive assembly. Hope this helps!
Posted on Dec 20, 2008
I went at it with surgical tools and was able to grip and remove the paper by the visible edge
Posted on Dec 12, 2008
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