Avaya 9620 IP Phone Logo

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Posted on Jul 18, 2012

Where does the avaya 9620 receive it's time from?

I thought it was from the ACD but it is not in synch for some reason.

1 Answer

A

Anonymous

What system is the phone on? If IP office, you can designate a time server, or it could use the voicemail pro PC.

2 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 19, 2010

SOURCE: How do you reset an Avaya 9620 IP Phone to factory

Reset codes for phones: On all 96xx phones except for the 9610: To access Craft (the menu with the reset choices) from the phone, press the Mute Button + "CRAFT#" That's 27238# on the numeric keypad. This will cause the Craft Procedures menu to be displayed. Just scroll through the menu and follow the soft key prompts to get to reset or clear.

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Anonymous

  • 1 Answer
  • Posted on Jan 26, 2011

SOURCE: Avaya 9620 sends calls straight

Check if you have got the Send All softkey activated on your phone

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This is what fixed this issue to me:

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Cheers from Brasil! =)
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Check if you have got the Send All softkey activated on your phone
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How do you reset an Avaya 9620 IP Phone to factory default?

Reset codes for phones: On all 96xx phones except for the 9610: To access Craft (the menu with the reset choices) from the phone, press the Mute Button + "CRAFT#" That's 27238# on the numeric keypad. This will cause the Craft Procedures menu to be displayed. Just scroll through the menu and follow the soft key prompts to get to reset or clear.
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Need your help in avaya technology setup

I would call a Business Partner. I can refer a few, if you tell me your location. This is a pretty complex setup...
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