Question about SanDisk Sansa e250 MP3 Player

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No 'remove safe hardware' icon HOW DO I GET IT OFF THE COMPUTER??

Just got Hubbi a new Sansa e250 can connect to the computer, but have trouble getting the silly thing off, cause there is NO 'remove safe hardware' icon........ please help. ALSO, just been informed that when you do click on a song to play, it is coming up 'bad track bad track bad track. PLEASE HELP. and after thinking we had deleted songs off, it came up with 4 of each song.

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  • Deb Plant Mar 21, 2007

    Tried to, but it doesn't seem to work properly, that's why I use Windows Media Player. Thanks for the help though.

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  • 40 Answers

Are you using the software that came with the sansa?

Posted on Mar 21, 2007

  • Johnny Rathnam Mar 21, 2007

    are you using windows media player version 11. If not try upgrading to that version.

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1 Answer

My sandisk e250 sansa mp3 player does not boot. shows only SanDisk logo. My computer also do not detect the player as new hardware.


  1. Turn off player.
  2. Slide HOLD button to locked position (towards headphone jack).
  3. Press and hold RECORD while connecting to the PC.
  4. Release RECORD when you see "welcome to recovery mode" on the player's LCD.
  5. Open My Computer/Windows Explorer and see if you can find a new removable flash drive labeled "16MB-FORMAT".
  6. Right click on 16MB-FORMAT and select New Folder.
  7. Name the new folder "sansa.fmt" (without the quotes).
  8. Wait one minute.
  9. Reset HOLD back to unlocked position.
  10. Disconnect player from PC.
  11. Wait for player to reboot.

Jan 27, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa icon will not appear in source window


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Jun 22, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e250 won't stay connected to the computer.


If it is flashing constantly, go into Start --> Control Panel --> Printers/Othe Hardware --> System --> Hardware --> Device Manager --> and uninstall either the Sansa or the MTP device. Disconnect the Sansa from the computer, and reinstall the software that came with the mp3 player.

-Tha Mp3 Doctor

Jan 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e250 keeps connecting and disconnecting from the computer. every time i plug it into the computer, it keeps saying that it's connected and disconnected to the computer. this switches repeatidly...


If it is flashing constantly, go into Start --> Control Panel --> Printers/Other Hardware --> System --> Hardware --> Device Manager --> and uninstall either the Sansa or the MTP device. Disconnect the Sansa from the computer, and reinstall the software that came with the mp3 player.

-Tha Mp3 Doctor

Jan 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa E250 how do I put songs onto the mp3


Go to My Computer and then look for the Sansa 250 icon there. If it doesn't show up, unplug the USB cord and plug it in again. Once you have the icon visible in My Computer, click on it twice and open it up. To load content, go to wherever you have MP3 files or whatever and use Windows Explorer to copy the content from your computer to the Sansa. You can also manage it through Real Player or other MP3 players (Media Monkey).

Dec 24, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Hi, how do I format my sansa?


you connect it to the computer then go to my computer

then find the sansa and right click then press format

Dec 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Icon doesn't show up in my computer


Do a firmware upgrade first. If not allowed, then download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532

"Safely remove hardware" is a normal function of Windows - it allows you to disconnect your Mp3 player without messing it up (unplugging any mp3 player while it is still "thinking" is the number one reason for mp3 player failure - always be patient with mp3 players, and try to always use the Safely Remove Hardware feature of Windows).

-Tha Mp3 Doctor

Feb 03, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa View not appearing in My Computer


In that case, I'd suggest you to check whether do you have latest version of USB 2.0 installed in your computer or not. Also you can try by connecting the device in different USB port.If still the same, please go ahead and update the latest MTP drivers.

Steps needs to be followed up to update MTP drivers :

1. With the Sansa connected to your computer, open the Safely Remove Hardware icon in the system tray.
2. Select the USB Mass Storage Device.
3. Click the Properties button.
4. Go to the Drivers tab.
5. Click the Update Driver button.
6. Select Yes at this time only, then click Next.
7. Select Install the Software Automatically, then click Next.
8. This should update the MTP Device driver. You may be prompted to restart the computer.

Nov 30, 2007 | Computers & Internet

1 Answer

Sansa mp3 player


If the player is in MTP/Autodetect you can just unplug the player from the computer. You can check this by going to the My Computer window and see if the player is listed and if it has a drive letter before it, if it dont have a drive letter then it means the player is in MTP/Autodetect you can just unplug the player from the computer.

Aug 13, 2007 | SanDisk Sansa e250 MP3 Player

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