Question about Creative Labs Zen Digital Media Player

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My computer wont respond to my zen mp3 player

When i plugged my mp3 into the computer, it charged and it worked
i put the CD into my computer and downloaded everything
when i plugged the mp3 into the computer, it said" please plug the player into the computer"
i did
and i double checked
why won't it work??

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  • FTnZen Dec 17, 2008

    Went through all the steps at Creative and nothing - nada

  • simonitis Dec 19, 2008

    When i connect my Zen to the pc, he is also charging and i can do everything with it, but i can't put things on it because my pc says: ' please connect your Zen to your computer'

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Hello! I had this problem, as you see, but i found solution. Go to creative.com and send an email about your problem. Then they will respond your email, and they explain what you have to do.
If you are too lazy to send an email, you can also FORMAT everything, in the reset menu. Then the problem is also solved, but you don't have songs or videos on it

Posted on Dec 20, 2008

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Posted on Jan 02, 2017

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