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Kenmore washing machine will not spin, makes noise but doesn't move.

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Sounds like you have a direct drive washer and the coupling is sheared

Posted on Dec 12, 2008

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My kenmore 417 wahser making too much noise, it looks like the inner tub hitting the outer plastic housing. How can I fix it?


Have you tried moving the clothes around in the drum to balance the drum BEFORE you was them? If that works, you have solved the problem! Most people forget that when cloth gets wet it gets heavy so leaving the clothes unevenly placed in the drum dry will make a real problem when they get wet!

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The tub may be unbalanced and wobbling. This may be due to washing heavy items such as rugs, towels, etc. If it is noisy with regular laundry loads, the mechanism that supports the tub may be loose or broken.

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I'd replace the pump just to make sure the washer doesn't flood some time in the future even if the pump turn out to be ok now.

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if its a direct drive , make sure the brake is releasing for starters, If the spin basket has difficulty getting up to speed, you have a slipping clutch. You can determine this by slightly holding the spin basket when you select spin.A rapid spin up to speed shows a "good" clutch. other things to check for are a broken coupler, or any item trapped between the drum and housing, ( which is what happens most the time, )


Jul 09, 2011 | Kenmore Washing Machines

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i have this same model and mine does the same exact thing.

Dec 12, 2009 | Kenmore Washing Machines

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You need to replace the drive block and basket drive. You can download a tutorial to get you started at www.shop.washermd.com. The gearcase replacement tutorial will put you in the right direction. Dave

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1 Answer

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The drive coupling has probably broken. Usually happens when you overload the machine. Easy fix. READ MORE

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1 Answer

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Perhaps your belt is off. The belt should "give" half an inch after it is fitted; too tight or too loose otherwise. Replace if necessary.

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1 Answer

Kenmore 90 series noise after spin


Yes the brakes are grabbing too hard....I will sometimes lubricate them....Or replace the basket drive assy. You do know how to take the cabinet off i take it??

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