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"This model of computer does not have a blu-ray drive unless you got a third party upgrade. In this case, you will need to track down special drivers, which can best be done by whomever sold you the drive.
it might be a lens problem , if it was working ok before for sometime then its a drive related issue hardware try changing the drive go to ebay find a cheap one like under 60 bucks , also try checking with drive info tools