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sounds like the old one is 110 volts , and the new one is 220 volts. incompatable, as the 220 ones would work, but at half power if you didnt use the red wire. might work fine. omit the red wire and wee what happens
Fairly difficult but doable for the mechanically inclined. They are all a little different - look underneath to uninstall the entire unit (turn off power first!). It is probably held in by a few screws. The glass is likely held by screws underneath as well. Hope this helps!
I'm having the same problem with my jec9530. The dual burner just quit working one day. I called jennair and they sent me a replacement "custom control" for free. 6 months later it quit again. I am now considering attempting to put an infinite switch (dual), part #PS786568 in its place. It is not electronic, and it looks like it is used for the jec9536 middle back dual burner. It is only $35, even if it doesn't work like the electronic one I don't care. My wife usually only uses both burners at the same time anyway.