Question about Compaq Presario 5000 PC Desktop

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Compac Presario DeskTop

The computer is less than 6 mo. old. We have had problems with getting it to open. Now it will not open at all. Just keeps scanning trying to open. It has Vista on it.

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  • Francisco Cortes
    Francisco Cortes May 11, 2010

    what do you mean to open? if you're trying to open the case.. I suggest you DON'T as you may be voiding your warranty as the computer is still withing the first year (manufacture warranty).



    do you mean to start?..

    what do you mean scanning? are talking about a scanner??

    please refrase your question and make it as clear as possible.

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Systems usually come with a large amount of "startup" items - each of them takes up memory and slows down the computer; sometimes significantly. By performing the steps below, it does not remove the program from your computer; it merely keeps it from "pre-loading" when your computer starts up. Some things, such as your antivirus software, drivers and "easy button" type software that runs the extra buttons on a keyboard, for example, should not be removed from startup.
Go to Control Panel, turn on the Classic View and then go to Administrative Tools. Go into "System Configuration".
You will see several tabs: General, Boot, Services, Startup and Tools.
Click on the Startup tab.
You can choose to disable unnecessary programs but as I stated in the beginning, make sure you don't disable any important system components or drivers. If you are not sure which ones you can disable, it is better to consult someone knowledgeable with a list (the list is different on every computer) and let them help you.
If you know which programs you don't need to start when Windows starts, just uncheck the box on the left side of each program you want to disable. When you are finished, click OK.
A new window will appear and ask if you want to restart the computer. Go ahead and restart now.
After the reboot, you will see a balloon popup showing "Windows has blocked some startup programs".
In order to remove this, click the icon in the system tray and select "Run blocked program" and then click on System Configuration Utility. You will see another window with a warning, once again, that you have changed the way Windows starts. Select "Don't show this message or start System Configuration when Windows starts" and then click OK.
You may be extremely surprised at how much faster and more smooth your system will run without the extra load on your memory. If you would like to re-enable any of the items, just follow the same procedure, and place the checkmark back in the box for items you would like to re-enable for startup.

Posted on Dec 12, 2008

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