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My phone does not ring and I get no incoming calls, but I can make phone calls.

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  • Anonymous Jan 05, 2009

    Phone does not detect incoming calls. Outgoing calls are OK. Substitued a different telephone and it works fine.

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  • 153 Answers

Try changing the phone check wit others phone if calls r cominig and ringing r not

Posted on Dec 12, 2008

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Time to get new phones. You incoming wires are not operating on the base of the phone. It is called the 'ring-side' or 'red' wire. Unless you know where the break is, you cannot fix it. because it happens on all the phones....it has to be broken in the base that serves them all. This isolation is furthered by the fact that a corded phone works fine on incoming calls, so it is not in the line to the building, broken on the ring side that is. Happy phone hunting!

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Get a copy of the manual here

http://www.cactcom.com/Manuals/Vodavi/Vodavi%20DHS/Vodavi%20Starplus%20DHS%20Installation%20And%20Maint%201995.PDF

Looks like you can group the stations together and then any one of them can answer incoming calls. See page 45 or so.

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