Question about Palm LifeDrive Handheld

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Palm Lifedrive's dead

Sir, My Lifedrive would not start, when I tried a hard boot and it asked If I wanted to do a "Secure" erase of everything and I said yes.

I left it plugged to a power source and left it on for two days, waiting for it to wipe the system. It never did so I unplugged it and left it alone until the battery went dead. Plugged it back in and repeated the same thing.

I have a second one that will not start at all, If I knew how to replace the batteries I would test and try that. Recommendations?

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  • tharris29 Dec 29, 2008

    nickp48,



    Thanks for the help. I think you may want to add this to your troubleshooting guide, I took the battery out of the system that would not reset because it could not wipe the data dur to the security issue and put the battery in my 2nd Lifedrive that would not start at all and it started up.



    But the first one is still toasted. As you said, sounds like the mother board.



    Thanks again.

  • marley18 Feb 17, 2009

    I was trying to remove some of the old programs, and was told about this reset, turns out it was the hard reset which removes everything. now I plug it in and you get the palm loggo then a bar across the bottom like its loading, then nothing, I mean nothing for days. Please help

  • RPCELL Mar 16, 2009

    I have the same problem, so if it is the motherboard, what do I do?? Do I have to send back to the company for repairs? I have done this once already, and it is bad for a very expensive piece of equipment that is invaluable... but not useful if it is broken! Suggestions? Thanks, rpcell@aol.com

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Its probably the motherboard which needs replacing. There are other posts on this site with the same problem, try referring to them.

Posted on Dec 28, 2008

  • nickp48 Dec 30, 2008

    Good thinking, the fact that it would not start at all may well mean a dead battery was the problem. I had tried a new battery in mine and it seemed to be ok for a couple of weeks then started playing up again. That's when I decided it must be the motherboard as the new battery would not fail in a couple of weeks. Good luck with it, hopefully the battery was the only problem with the second machine. Palm recommend charging the LD once a week even if the battery indicator says its still pretty full of charge. I suspect that if the battery gets low, something on the motherboard may be at risk of failure. I had been allowing mine to get quite low on charge before re-charging when it started playing up.

  • nickp48 Nov 27, 2013

    Its been five years since I posted this and the Palm is still working fine.

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Palm life drive frozen on "palm one "screen


When you see the first screen (the orange one) hold the UP button as the bar moves across the bottom of the screen. Let go right before the screen goes to the silver logo. If it continues and opens Prefs, then you need to delete the program causing it to reboot. If that doesn't work, do a Hard Reset. A Hard Reset will erase everything on your lifedrive, so only do it if you have to. Hold the Power Button while you push the reset button. Continue with the instructions to finish erasing your device.

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Lifedrive won't start. Neither will it reset,


Unfortunetly that usually indicates the harddrive has failed on you. Try a power on hard reset. It is the same as the hard reset but the power need to be plugged in as well.

If you look there are several places that will replace the drive with either a new drive of a compact flash card. The card is the way to go as it increases battery life but is about 10x faster acessing stuff.

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When you do a hard reset and go to secure erase it does not do anything


You need to have the 2.0 update installed before the secure erase will work properlly. You can download this from the Palmone website. It updates the hidden directory and changes some of the palm os so that it will now do a reset and restore properlly.

Thats the only thing that I can think of that fits your description.

Jun 19, 2009 | Palm LifeDrive Handheld

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Palm lifedrive frozen 'secure erase'


You may be experiecing failure of the microdrive. Those are typical of it failing or having failed.

Having said that have your tried the hard reset buy holding the 5 way down while sliding the power switch? This is slightly different than the older secure but you need the update 2 to have it. This will erase and reformat and reload the entire system a bit more thouroughly than the older secure erase.
It might get you out of the cycle which is more important.

Feb 16, 2008 | Palm LifeDrive Handheld

1 Answer

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Here is the only thing I found related to your issue-

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=2,E=0000000000825355002,K=8658,Sxi=6,Case=Obj(26419)

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Try a hard reset and if that doesn't work ( the erase program hangs up), then your hard drive is dead and must be replaced.

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I think this can help you:

Treo 650 only


A zero out reset will regress a device that has non-volatile memory to its factory-fresh state. When done correctly, it completely rewrites your device's internal memory with zeros and ones, ensuring that any data is expunged. It should be used only if you want all information completely obliterated (example: you're selling your handheld, or you're sending it in for repair, and want to protect your privacy). Tungsten E2 note: a hard reset (above) produces the same results as a zero out reset - completely rewrites data on internal memory. No need to perform the steps below. Warning: A zero out reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a zero out reset unless you want to eradicate everyting.

spacer.gif HotSync note: Some third-party applications change the way your device backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.
There are two ways to perform a zero out reset.




  1. Read through these instructions before attempting the reset. We made this method of zero out reset extremely awkward to perform, so that it would not happen by accident. You may need the help of a dextrous friend if you find it too difficult to do by yourself.
  2. Connect your device to its HotSync cable or cradle. The HotSync cable does not need to be connected to your PC, and it does not need to be connected to power.
  3. Press and hold the Power button and UP on the 5-way navigator.
  4. While continuing to hold Power and UP, press and hold the HotSync button on the HotSync cable or cradle. As you press HotSync, make sure your other finger doesn't slide to LEFT or RIGHT on the 5-way navigator; it needs to be exactly on UP during the entire process. Although you are pressing the HotSync button, a HotSync operation should not begin.
  5. While continuing to hold Power, UP and HotSync, press and release the RESET button on the back panel of your device (where's the reset hole?). This is very difficult to do with only one person; you may wish to hold the stylus in your mouth and use your hands to press Power, UP and HotSync.
  6. Release Power, UP and HotSync.
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  8. Your device will appear "dead" for several minutes (up to 10 minutes). During this time, your device's internal memory is being reformatted. If your device doesn't appear "dead" for several minutes with the screen completely blank, the zero out reset was performed incorrectly; try again.
  9. After several minutes, your device will "wake up" and the Palm and Palm Powered logos will appear as if you had performed a hard reset. Eventually, you'll be taken to a series of screens to calibrate the touchscreen and set date & time.
    887_palmone.gif 887_poweredcircle.gif 887_touchscreen.gif
  10. If you want your handheld to remain in factory state, stop here. If you want to restore data to your device, follow the steps for recovering after a hard reset (a zero out reset is a special type of hard reset).

Quick Erase, Secure Erase
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spacer.gif spacer.gif spacer.gif Secure Erase: Perform a Secure Erase reset if you are turning the device over to a new owner. A Secure Erase helps prevent your files from being restored or recompiled by a new owner who might remove the hard drive and use a drive reader to access your information. This completely deletes all user info on the drive. A Secure Erase reset takes about 30 minutes.
Note: If you use a password to protect your device, you must do a Secure Erase when you hard reset your device; the Quick Erase option does not appear on the reset screen.
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  2. While holding the switch to the right, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button on the bottom of your device.
  3. Wait for the reset screen to appear (it will say "Warning, Erase all data?"). Then release the power switch.
  4. Choose your type of reset:
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    • Press Down to perform a Secure Erase (30 minutes).
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  6. Then you will be prompted to tap the screen to align the digitizer and select the language you want to use on your device. A screen appears showing the Palm logo and a progress bar.
  7. When the "Welcome: Setup your device" screen appears, the hard reset is complete. Follow the onscreen instructions to set up your device.

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3 Answers

My Lifedrive won't boot up


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http://myworld.ebay.com/itsnothere/

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1 Answer

Dead LifeDrive


I would guess you bought a dud micro drive or its been cleaned off. You could try a hard reset and see if it fixes itself. Perhaps the fellow cleaned off his information but hopefully he left the restore partition alone. You can rebuild that if you extract the files from the 2.0 upgrade and so on. There are a few tutorials on how and what to do on some of the hardcore LD sites.

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May 22, 2007 | Palm LifeDrive Mobile Manager Handheld

1 Answer

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