Hi,
Welcome.
Check if the sound driver is installed and up to date, follow these steps to find that.
Step 1:
- Click Start and then click Run.
- Type devmgmt.msc in the Open box, and then click OK.
- Check for Audio and if you see any yellow exclamation next to sound then either audio drivers are not installed or it needs to be updated.
Step 2:
To check manufacture try this.
- Click Start and then click Run.
- Type dxdiag in the Open box, and then click OK.
- Click the Sound tab.
- Under Device, look for Name, and under Driver, look for Provider.
- Click Exit.
Contact the manufacturer of the sound driver to request an updated sound driver.
If you dont see any problem with device manager (Step 1)
try below steps
Step 3: Use the Windows XP Sound Troubleshooter
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Windows XP includes a troubleshooting program which could help you resolve your sound issues. Start the Windows XP Sound Troubleshooter automatically or manually and then answer each question on-screen in order to try to find a resolution.
Start the Sound Troubleshooter
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If you are already familiar with Windows XP Help and Support Center, click the following link to start the Sound Troubleshooter:
Sound Troubleshooter
(hcp://help/tshoot/tssound.htm)
OR
Start Sound Troubleshooter manually by using the following steps:
- Click Start, and then click Help and Support.
- Under Pick a Help Topic, click Fixing a problem.
- In the navigation pane on the left, click Games, sound, and video problems.
- In the topic pane, on the right side, click Sound Troubleshooter.
Step 4: Update your Media Player software
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If the sound problem that you are experiencing occurs when you use a media player such as Microsoft Windows Media Player, try updating your media player software. To obtain the latest version of the Windows Media Player, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx
(http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx)
Determine whether you can now hear sound. If you can hear sound, the issue is resolved.
Regards,
Chandra Shekar G
PCS365.10
Bangalore.
all problem
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