Question about Philip Stein Teslar Large Gunmetal Watch

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Stainless steel band won't snap into my watch

I've tried 2 different stainless steel bands for my small round women's watch and the pins won't snap into place. I don't have any problems with my leather and silk bands. Is it my watch or the stainless bands?

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  • Phalanges Dec 19, 2008

    Took the watch band back to Neiman Marcus and they even said that the band was defective. My question is 2 different Philip Stein stainless steel bands don't fit? Again, is it my watch or they have not made the band correctly to work with their watch? Maybe they need to improve its design.

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Stainless steel bracelet ends (so called wings) must be curved flush to the watch case.
Another way is to use curved spring lugs (pins).

Posted on Dec 17, 2008

  • Arturs Kalnins
    Arturs Kalnins Dec 19, 2008

    Maybe your watch have very unusual shape?

    It's very strange that two bracelets can not fit.

    There is no problem with your watch as they were produced in great numbers and hundereds of people still wearig them.

    I'd advice to take your watch to the jewellers shop and only then purchase the bracelet (after the staff checked that the bracelet is fitting properly).

    And one more: if you were told that the both bracelets are defective, why don't you take them back and ask for refund?

    Decent retailers must not sell defective items and if they do, then they are taking full responsibility for that and have to replace or give the refund and apologise.

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