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Hello John: If you replace the DLP lamp out of your Zenith or LG, you will need to reset the counter...otherwise you may get an annoying reminder every few days if you're surpassed the predetermined hour mark.
Ensure the TV is powered on.
1) Press and HOLD the MENU button on the TV 2) Press and HOLD the MENU button on your REMOTE (hold both these until the service menu pops up 5-10 secs max.) 3) Let go of the REMOTE button first, then release the button on the TV 4) Press and HOLD the ENTER (or OK) button on the TV 5) Press and HOLD the MUTE button on the REMOTE (hold both until the LAMP LIFE HOURS appears on the screen) 6) Let go of the REMOTE button first, then release the button on the TV We suggest writing your lamp hours on a piece of masking tape and taping it to the back the TV for future reference. 7) To reset the lamp counter, press SELECT (or the button in the middle of the direction arrow buttons). Hit SELECT a second time to confirm clearing the lamp counter
For certain models, you might have to tweak these steps slightly...
We had the same problem. One place changed the lamp but they couldnt work out why it was red and lots of shadows. Next mob said that it was the component so they replaced that. From the 28/4 till end of Oct, the TV has now switched itself off and wont come back on. Both places say its the lamp - however I cant see how in 6mths it would run out again. The people who replaced the lamp dont want to help, just said they will put in a new one at $521. This TV has cost us so far $1100 in repairs and it's only 3 yrs old. Not happy. The DVD recorder broke within the first year, the set top box broke in the 2nd yr and the surround system blew up (yes smoke appeared and we were lucky we were home) on the 13th month. Mind you our LG comp screen also shut down on the 13th month. Never again will I buy LG