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My computer is not communicating with my printer. I have a Dell Laptop with Windows Vista (Intel prentium which is about 6 months old and the printer is a HP Photosmart C5240 All in one series. The printer is also about 6 mths old. It was working fine and then it just quit. The last thing I used the printer for, was to just make a copy of a paper. When I pressed the off button, "shutting down" shows up on it's little screen. That's been there for several days. I can't even turn it off. I needed to change my cartridge about the time this happened and it won't let me remove that either. I have checked USB ports and other plugs - removed them and returned them. I'm getting no change. Do you have any ideas? Thanks, GW

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Try unplugging the printer from the power for about a minute then plugging it back in.  HP printers are notorious for doing this.  

Posted on Dec 11, 2008

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Check your battery status. It is possibly overheating whitin time and causing malfunction.

Oct 25, 2012 | Dell Inspiron 530 Desktop Computer

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Windows vista crashed. changed bios to load xp. worked. old files on hidden drive. problem is cant connect to internet. driver files on hidden drive. Now what? Try to find driver and load it?


Patricia,

Left-click on Start, then Right-click on My Computer.
Left-click on Properties at the bottom of the list.
Left-click on the Hardware tab.
Left-click on Device Manager.

Once Device Manager has fully loaded left-click on the + sign, next to Network adapters.
What Ethernet chipset are you using? Intel, or Conexant?

http://www.dell.com/support/drivers/us/en/19/Product/dimension-1100

Communications (6)
A) Intel - Driver 9 /5/ 2006
B) Conexant - Driver 10/ 21/ 2005

Network (3)
A) Intel - Driver 12 / 1 / 2005

If you have an Intel chipset suggest you download AND install both Intel driver files listed above.

Burn to a CD disk. Put it in your optical drive of the needed computer. Go to My Computer, and DOUBLE-click on the drive letter, of the optical drive with the CD in it.

DOUBLE-click RIGHT ON the file name.
Follow the instructions of the Installation Wizard.
(Just click on Next, Next, and Finish)

Driver: Small piece of software that allows the Operating System to communicate with a device.

Windows XP is the O/S, the ethernet chipset is the device.

When asked to restart the computer - No.
Turn the computer completely off, then after 1 minute turn it on.
(Hard Start)

Still no?
Ethernet adapter card is shot,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3350631&CatId=200

For additional questions please post in a Comment.

Regards,
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I have a dell Vostro 3300 laptop I have a problem with graphic card,it seems to be installed but I can't run any screen saver or game! I updated the driver but it didn't help


If you have installed Windows XP, you'll find the NVidia portion of the switchable video configuration will no longer function (It is only supported in Vista and Windows7)
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1 Answer

I have a Veratec desktop computer and am having all kinds of problems with it. It is one year old. Will not communicate with my dell printer A920 and is difficult to operate otherwise. Please help.


Well what operating system do you have on it? Windows7 doesnt like some printers. check online for print drivers and update them. Follow this link to help you with that... http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_FA36C542525D975EE030030ABD621881&isLegacy=true
you can also try this approach... First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.

Disconnect your printer.


Download and run this patch (***WARNING*** The patch for this printer also removes other Dell applications, like Dell Dock, Dell QuickSet and other Dell applications)(These applications can be downloaded at Drivers & Downloads and can be reinstalled) to completely remove the printer from your computer. Run the patch(A MUST on Vista Machines) until it prompts you to restart your computer.


If using Windows 7 also try...Manual Printer Driver Removal


Restart your computer.


Download the proper drivers.


XP Drivers


Vista 32-bit Drivers


Vista 64-bit drivers


All other drivers


Install the proper drivers. You'll be prompted when to connect your printer(powered on)

***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***

If using Windows 7, use the Vista drivers in the compatibility mode.


Right click on the setup.exe file, left click properties, left click compatibility. Change the compatibility to Vista(Try Vista SP2). Then install the proper drivers. You'll be prompted when to connect the printer(powered on)

***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***


As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.


Scanning

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

Scanning wirelessly, use the scan buttons on the printer.



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1 Answer

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You may need to update windows
and the chipset software
if you have a thumb drive try it to see if it works on the computer

if not update windows and all drivers

Good Luck
Happy Computing

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I keep getting an error message when I start up my laptop. the 2 wire gives me a "corruption has been detected in feature manager, backup file has been loaded", and it will not connect. All other programs...


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