Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
I have a wd mybook, both the power cord light and the external drive lights are flashing rapidly when plugged in to my computer however i am unable to acess the drive as it does not appear on my computer. when the USB is unplugged they flash every 5 secs or so
i have tried different outlets and different USB cords and different computers
Just an FYI for anyone else with a similar problem. I had my buddy look at it and it was discovered that the problem was with the power cord.
If your hard drive is still under warranty, call WD and ask that they send you a new power cord. It worked for me instantly.
Worth trying anyway,
Posted on Apr 07, 2009
I dont know if this will work for everyone.
Regarding my previous post i had taken the hard disk out of the enclosure and plugged it directly into the motherboard via sata to no avail.
I then decided to put it back in for enclosure and thought i will try it again.
In device manager i realised the hard disk kept trying to refresh inself and would cut off before it got recognised....playing with the enable/disable option i managed to (somehow) get the drive working(cant explain how yet)
But it worked long enough for me to make my backups.
So i would recomment trying to play around with device manager....might get it to work.
Also its intresting to know that if you try to claim on the warrenty using the serial number on the enclousure you get only one year warrenty but if you open it and enter the serial number printed on the hard disk itself you get a longer warrenty.....
Hope this helps
Posted on Apr 07, 2009
SOURCE: hi i have a WD
Hi I have the Essential Edition WD My Book 1TB/To, it was working well and then for no reason my computer does not recognise that it is connecte, now I can't access this drive was the g/ drive. Any clue as to what I should do?
Posted on Dec 15, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 12, 2011 | Western Digital 320GB MyBook External USB...
Mar 25, 2011 | Western Digital 250GB MyBook External USB...
Dec 31, 2009 | Western Digital Elements powered by WD 320...
Sep 01, 2009 | Western Digital Elements powered by WD 320...
Jul 04, 2009 | Western Digital My Book Essential Edition...
Jun 01, 2009 | Western Digital My Book Essential 1TB...
May 13, 2009 | Western Digital 320GB MyBook External USB...
Dec 11, 2008 | Western Digital My Book Essential Edition...
Sep 11, 2008 | Western Digital 320GB MyBook External USB...
4,652 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: