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Hi Fixya Support:Problem w/Norton Antivirus Activiation - help request. (UK user) I purchased the software below in a box in PC World 2-3 months ago when I bought a new PC. My new PC was bundles w/3m free trial Norton virus protection which is now about to expire. I want to activate my new SW on my PC but alas I have no CD drive to insert the disc so how can I proceed in this case? Is there a URL on the web where I can obtain this using my product key number? Thank you very much. Poduct ID: Norton 360 Version 2.0 For up to 3 household PCsWindows XP/Vista

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  • SheenaHardy Dec 12, 2008

    I have since been on norton chat support and they have recommended I take the product and receipt back to PC World where I purchased it as the product key is not valid : (

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2 Answers

# 1. Have a dell desk top- 2 years old-not much used, seems slow and gets virus - have a Norton antivirus, like to boost up the speed . # 2. Suggestion for buying new middel of teh road laptop. Heard Apple...


1 this helped me .http://www.fixya.com/support/r5272277-secure_clean_computers
2 apple is expensive because of the style, buy it if you have the money, if not go for the dell

Jul 15, 2010 | Dell Dimension 3100 PC Desktop

Tip

Hi, For free antivirus software go to the below link :...


Spyware will slow down your computer.Removing Spyware and upgrading the amount of memory in your pc will improve performance.

on Mar 29, 2010 | PC Desktops

4 Answers

What the disadvantages of norton antivirus and what are the performance norton antivirus


Norton may slow down the performance of your computer,and it is a paid software what i think is instead of going with this you can download any of these free software (avg,avast or avaira) they all are free for one year and do the same thing what norton does without slowing down your computer.

Mar 03, 2010 | Dell PC Desktops

7 Answers

My emachine T3624 i bought used, and i cant get norton off of it,


Hi and welcome to FixYa,

Norton has a habit of being so good that it interferes with some normal activities. Should you wish to uninstall a Norton product and if at all possible, download and run the Norton Removal Tool. Soon as the Norton Product is un-installed, remove the remaining Symantec folders in Common Shared folders. Thereafter, pls follow below procedures:
  1. On the Windows taskbar, click Start > Programs > Accessories > Windows Explorer.
  2. Delete the program installation folders for all Symantec program that were installed.
  3. If you accepted the defaults, the installation folders will be in C:Program Files and will have the name of the program that you installed.
Below listed are the default program folder names and locations listed by program:
  • C:Program FilesNorton Internet Security
  • C:Program FilesNorton SystemWorks
It would help to configure Windows to show all files.
  • Click on "Windows Key" and select Control Panel
  • Double click on Folder options.
  • Click on View Tab
  • Un-check "Hide file extensions for known file types."
  • Under the "Hidden files" folder, click "Show hidden files and folders."
  • Click on Apply
  • Click on OK.
Having performed the above, search for and delete all Symantec folders.
  1. Click on "Windows Key" and select Computer.
  2. Double click on C Drive
  3. Go to the following locations and delete the following folders.
  • c:Program FilesNorton Internet Security
  • c:Program FilesCommon FilesSymantec Shared
  • C:ProgramDataSymantec
and delete all the 3 folders.

Finish by cleaning up the Registry:

CAUTION: you must back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified.
  • Click Start and then Run.
  • Type REGEDIT into the Run dialog box when it comes up and then click OK.
  • The Registry Editor will open.
  • Navigate to and select the following key:
HKEY_LOCAL_MACHINESOFTWARESymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Navigate to and select the following key:

HKEY_CURRENT_USERSoftwareSymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Click on File in the top toolbar and then click Exit.
  • If the error message is still there, go to Start and search for SymAddln and if found one entry in C:/Users/user name/Favorites/Internet Shortcut and delete it and reboot your computer.
Pls post back results. Good luck and thank you for using FixYa.

Jan 27, 2009 | E-Machines eMachines Desktop PC

1 Answer

I have Norton antivirus on me PC .My hardrive crashed and need a new one .It was purchased new Feb'08 and joined Norton April'08 (when trial period expired). Can I transfer my subscription to new hardrive?...


Sure, you are entitled to 12 months usage, no matter if you change computer or disk.

All you need is the installation key provided from Norton and the link to Norton download, to download and install onto the new hard drive.
Usually Norton send this detail to email.
If you have lost this information contact Symantech and provide details used for purchase, they will give you instructions on what to do to validate and use the remaining time for your license.

Here is Symantech contact for UK only

Proceeding from here you can find contact for other countries

Regards

Jun 01, 2008 | PC Desktops

1 Answer

Albert Riou Vineland, Ontario Canada 905-562-0289 Old E-Mail Address-ansriou@mergetel.com Dear Sirs, Recently I have been receiving unwanted Norton AntiVirus promotional Material on my computer. I would...


This forum has nothing to do with Norton AntiVirus, I would suggest you remove Norton from your computer entirely, and use a anti-virus with a smaller footprint to make your computer run faster and more efficently. Like Avast4Home.

Apr 03, 2008 | PC Desktops

1 Answer

Installed a new bfg nvidia 7300gt 512nb graphics card on my motherboard MSI kt6V ms-7021 but video crashes resulting in windows blue screen of death and reboots before i can read the cause of the error. is...


Hi girl7, When you tried to use your Norton CD it did a quick scan & saw another Norton anti- visus on your system, that is why it wouldn't install. The Norton's on your PC should give you a free one year subscription. So this is what I suggest you use. Check your PC & see if Norton is allready installed. Here's how to. Left click on the start button once & slide up to Control Panel & left click on it. Windows Control Panel will open. Double left click on the Add/Remove programs icon. It will open. Scroll down & keep an eye open for Norton Antivirus or any Norton software program. If you see a Norton Program here, than Norton is already installed on your PC. You should find a Norton icon down by the clock as well. If you right click once on the Norton icon by the clock a pop-up will open & left click open. Question, you mentioned you have an open account with you at this time. Who do you have an account with? A link to your question you posted at FixYa is located at the top of this email along with a copy of that posting. Most tech's at FixYa will not suggest answer's to people's personal email address for two reasons. 1. We answer you & hundred's of peoples questions free & on our own time. 2. Most people who do receive a answer through their personal emal address do not return to FixYa & vote. Food for thought. Here's one more suggestion. When your Norton Anitvirus software subscription is up, save yourself some money by downloading a free antivirus program. Just click the link listed below to AVG. http://free.grisoft.com/doc/download-free-anti-virus/us/frt/0 If you need or have more questions please post it at FixYa by signing into your account. You can also look for my FixYa user name by clicking Find Experts on the main page I'll be listed there. Good Luck & Kind Regards.

Mar 20, 2008 | PC Desktops

2 Answers

I have an open account with you at this time. I have just replaced my old commputer with a new one, and Im trying to download the norton anti virus protection to it. I am unable to do this as I get told...


Hi, if you want to install new norton anti virus you may delete all existing norton anti virus in the present pc and then install new norton so that no conflict your installation.

Mar 20, 2008 | PC Desktops

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