Question about Goldstar Over-the-Range Microwave
The turntable does not turn while microwave is on. There is no sound from the motor.
The turntable system
consists of the motor, the coupler, the turntable support with rollers,
and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven.
You can also do that to attach AC voltmeter leads to the leads of the motor. Then run the microwave to see if it has voltage present.
If so, you have a bad motor.
To order Goldstar / L.G. parts, visit Vance Baldwin Electronics.
You'll probably have to call them to find parts for your model.
(If yours is not an LG/Goldstar, please reply back with your brand and model number so we can help you)
If you don;t see the voltage, then you most likely have a problem with the control panel.
We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week with a one-year guarantee.
Feel free to contact me directly (and please remind me of your full model number) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Dec 13, 2008
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Posted on Jan 02, 2017
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