Question about Lexmark X73 All-In-One InkJet Printer

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Scanner, files,and the faxing screen

3 problems. #1: when I push the scanner key to scan a document onto my computer it tells me that it cannot retrieve the application list and does not go any where from there. #2: I've dowloaded the info. from the lexmark 7300 series and it does not tell me why the fax screen does not show up or why the faxing does not work from my computer. #3: I have the USB cable in the right spot as well as the phone lines but the faxing part of the lexmark is not showing up on the computer and not even faxing. I have a separate fax line for this and still no response after several tries to readjust any possible way I could think of to get it to work. Do I need a router or somethingPlease help me I am very frustrated.

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Re: scanner, files,and the faxing screen

You downloaded wrong drivers:::
please use this link to download and install the software:

Posted on Mar 25, 2008

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Using a brother MFC-J415W printer, what are the steps in sending a fax?

How to fax :
1. Entering fax mode To enter fax mode press (Fax), and the key will glow green.
2. Sending a fax from the ADF (Automatic Document Feeder): Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit.
a. Make sure you are in Fax mode . b. Place your document face up in the ADF. c. Dial the fax number. d. Press Start.
The machine scans the pages into memory and then sends the document.
3. Sending a fax from the scanner glass : You can use the scanner glass to fax the pages of a book, or a single page at a time. The documents can be up to Letter or A4 size. Press Stop/Exit to cancel a fax in progress.
a. Make sure you are in Fax mode . b. Place your document face down on the scanner glass. c. Dial the fax number. d. Press Start.The machine starts scanning the first page.
For more detailed instructions, you can go directly to Section 4 - page 22 of the manual in Brother's site. Hope this helps.

Apr 14, 2011 | Printers & Copiers

1 Answer

I cannot send a fax or scan a document. Are there special drivers or software needed to do so?

Looking at your unit, you can send a fax or scan a document by using the operations screen using the menu's accessed from the front panel of the unit. You can send faxes if you have connected the machine to a telephone line. You can scan to a USB drive or a computer, if you have a computer or USB drive connected to the unit. I have attached links directly to Cannon's support site for the on screen manual and for drivers and downloads. There are MP drivers and MP Navigator EX that need to be installed. These applications can be obtained from the second link, drivers and downloads.

To scan you will need to connect the unit to a computer by using a USB cord and thru a network. If you have the unit on a network then you need to install the Cannon IJ Network Scan utility, also available on the second link,

Saving Scanned Data on the Computuer

(1) Make sure that the power is turned on.

(2) Load an original on the Platen Glass or in the ADF (automatic document feeder).

Select the scan operation.

(1) Press the SCAN button.

(2) Make sure that PC is selected, and press the OK button.

The computer selection screen will appear.

(3) Use the (Up) or (Down) button to select the computer to save scanned data, and press the OK button.

Here we select Local (USB).

The document type selection screen will appear.
i_note.gif Note

bullet_s.gif For the network connection, select the computer name to save scanned data in the list.

bullet_s.gif For the connection via USB only, only Local (USB) appears on the LCD.

(4) Use the (Up) or (Down) button to select the type of original and position to load it, and press the OK button.

Here we select Auto detect.
i_important.gif Important

bullet_s.gif Make sure that the originals have been loaded correctly according to the type of original that you have selected. For details, see Loading Originals.
i_note.gif Note

bullet_s.gif If the computer connected over a network is selected in (3), Auto detect does not appear on the LCD.

bullet_s.gif The type of original other than Auto detect includes Document (platen), Photo (platen), Document (ADF simplex), and Document (ADF duplex). If you select other than Auto detect, you can save all scanned data in a PDF file, attach it to a mail, open it with a software application.

Refer to the on-screen manual: Advanced Guide .

bullet_s.gif When selecting Auto detect to scan an original, it will be scanned according to the settings of MP Navigator EX. For details, refer to the on-screen manual: Advanced Guide .

  1. Start scanning.

(1) Make sure that the original is loaded on the Platen Glass or in the ADF.

(2) Press the Color or Black button.

The settings configured with MP Navigator EX apply when scanning.

I will send a separate post to give directions on faxing. You can download and install the manual onto your computer if you like. It contains all of the directions on the use of the unit and has nice illustrations to help you see what the directions describe. Select the On screen manual, let it download and once the file is unzipped, tell it to run. Once the manual installs, look on your program listing on the Start menu for the Cannon manual and open it like any other program.

Here are the links, first for the manual page, look for the link on the lower portion of the page, The second for the driver and download page if you need additional software.


Jan 09, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

I have Canon MX 310. It prints, sends fax and copies with no problem at all. But it does not scan. I push the scan button and it then shows a screen that is black or color scan. It then changes to...

I think you will need to run the cd installer again to install the scanner driver on your printer.

You can check if the driver of the scanner was successfully installed once you view on the Scanners & Cameras inside the Control Panel and see the image of your printer scanner. It means it is connected and ready to be used. If you can not see the icon of the printer scanner there, then, it could not be installed or the printer is attached to other pc in the network.

Remember to use the printer as scanner, it should be attached locally to the pc you are using. Pressing the Scan button in the printer will save the scanned documents in the computer as pdf files.
In order to save the documents as jpeg files, you must need to use the scan option on the Scanners & Cameras inside the Control Panel.

Hope it helps. Just post back if you still have questions.

Dec 21, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Can't scan with my HP officejet 4255 all-in-one

Hope you doing well this year and i am sure that thing will go good as well

the problem you mentioned : When you press the Scan button on the product control panel, nothing happens. A scan does not start.

This issue usually occurs because you do not have the full feature driver installed for the product. Button functions on the product control panel require a full feature software and driver installation for Windows Vista.

Follow these steps to download and install the full feature software from the HP Web site.

1) Turn the product on.
2) Disconnect any USB cable from both the product and the computer.
3) Open a new window to browse to the Select Software and Drivers page:
Click on the Following Link to get the Updated drivers for all OS

DRIVERS HP Officejet 4255

4) Click / select the Operating system
5) Click the Full Feature Software and Drivers option.

6) Click Download only . This option allows you to install the software at any time after the download completes.
7) Click Save , and then browse to the location on your computer where you want to save the file.
8) Click Save . The software downloads to your computer.
Tip: Make a note of the place that you saved the file, in case you want to install it at a later time.
9) When the download is complete and you are ready to install the files, click Open Folder , and then click the downloaded file. The file name ends in .exe .
10) You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
11) When the Install Wizard starts, follow the on-screen instructions to install the software.

Method of Scanning with Windows Photo Gallery
To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , and then click Windows Photo Gallery .
2. Click File , and then click Import From Camera or Scanner .
3. Click Import , and then click Scan .

Method of Scanning with Paint
To scan a document using Paint in Windows Vista , follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , click Accessories , and then click Paint .
2. Click File , and then click Import From Camera or Scanner .
3. Make any desired setting changes, and then click Scan .

Method of Scan using Windows Fax and Scan
The Windows Fax and Scan option is only available in the Business, Ultimate, and Enterprise editions of Windows Vista.

1. Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
2. Click New scan .
3. Click File , and then click Scan .

Enjoy your new year

Tejodhar Atreya

Jan 04, 2010 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

I cant scan a document in my computer

During a normal installation of the HP All-in-One software, the following events occur:

1. The HP All-in-One software CD-ROM runs automatically.
2. The software installs.
3. Files are copied to your computer.
4. You are requested to connect the HP All-in-One to your computer.
5. A green OK and check mark appear on an installation wizard screen.
6. You are requested to restart your computer.
7. The Fax Setup Wizard (Windows) or Fax Setup Utility (Mac) runs.
8. The registration process runs.

If any of these things did not occur, there is most likely to be a problem with the installation. If the essential icons (Scan Picture, Scan Document, and Send a Fax) do not appear, your installation might not be complete.

If your installation is incomplete, you will need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One program files from your hard drive. Make sure to remove them properly using the uninstall utility
provided in the HP All-in-One program group.

Sep 12, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers


Try updating the drivers. Take this link to Hp and either enter model number and then operating system or let Hp detect your hardware and select drivers.

Aug 27, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Xerox WorkCentre 4150, 3 vertical white lines in all feeder scans

the problem is in the scanner, open it up and see if you can find any smudges, and clean any obstruction, any ink, liquid eraser residuals, can cause this part to appear as lines on your copied faxed image.
dont concentrate on the printer this is a scanner problem

Jul 28, 2009 | Xerox WorkCentre 4150/X Laser Printer

38 Answers

HP Officejet 5610 All-in-One scanner will not work

Windows Vista causes an error with the scan feature of the HP officejet 5610. To work around it use the paint program:

1. open paint program
2. click file
3. click "from scanner or camera..."
4. scan menu opens

from there simly select the type of scan you would like to do and click the scan button

Jan 07, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Scanning a combination of one-sided and two-sided documents

Use the "Separate Scan" button on the panel. By pushing this you are telling the scanner that you have separate scans to scan as one document. Once all files are scanned, push the separate scan button again to indicate you are finished scanning.

Oct 17, 2007 | Konica Minolta bizhub 250 All-In-One Laser...

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