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Re: cannot view second or subsequent pages in multi-page...
Check your settings, you must have selected multipage option. With multipage tiff, you need to view it with an appropriate software by pressing pageup/pagedown yu can view all of them. Windows Fax viwer can also used. To clear your doubt, scan only one page and check the file size. Then sacn a set of documents containing the same image. If the file size is more, then you can deduce that all te images are available.
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Clean the 'black dot' in the centre of the paper tray. There is an optical sensor under that. The tray will lift even without paper, but will go back immediately. If the scanner stops after 3 pages, check disk space in your computer. If you are scanning in TIFF uncompressed, it takes lot of space. For color and Grey try JPG format, for mono TIFF G4 is the ideal option. S. Mohan, Chennai, India
If all the pages are being fed through ADF and if image format is TIFF, then you may require another application to view the multi page TIFF image. If you're using ScandAll 21 or ScandAll Pro application for scanning, you have to choose multi page scan option in Batch Scan Setting. Please follow the help contents provided in the scanning application.
Hope the above information is helpful. Please revert if you have any doubt.
Uncompressed TIFF files are large in size. If you want Black & white and also small size save in TIFF G4 format. JPG files are small, but only color and grey files can be stored in JPG format.
You do not say which software you are using but if you can afford PixEdit you can save to multipage tiff, Pdfs and so on. Also combine singlepage and mulitpage documents to one mulitpage and vice verca.
Check your Scan settings. Are you scanning in Color and at what resolution. If the resolution is high, then file size will be big and with Win 98, I presume your system is old and hence slow. It wil take time to write the data on to the Hard disk. Check if your Hard disk has enough and contiguous space. If in B&W mode, try TIFF compressed instead of BMP. If nothing works, you may have to uninstall and reinstall the driver software. Run Scandisk and reinstall after this is done.
S. Mohan, Chennai, India
Grey as you know is different shades of black. Uncompressed TIF can store this information. Compressed TIFF is not designed for this. Compressed TIFF is for blck & white only. Try JPG option. JPG can compress Color & Grey. For pure black & white chose TIFF compression.