Question about Panasonic PT-56LCZ70 56" HDTV

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Panasonic PT-56LCZ70 no picture or sound

Hi, Ihave a Panasonic PT-56lcz70 and my picture suddenly diasappeared. I unplugged it for about 2 minutes after the fan stopped. I turned it back on and my power light will blink continuously for a few minutes and the fan will run but my screen will not light up and there is no sound. After a few minutes the green power light will go off and the red lamp light will flash twice and pause. Any help as to what might be the problem would be greatly appreciated. Thank you in advance.
Russell

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  • Anonymous Dec 24, 2008

    Same exact problem! Just brought this thing not even one year ago!!


  • agusta910 Dec 25, 2008

    same

  • Anonymous Dec 26, 2008

    same

  • watkinsscott Jan 04, 2009

    NO PICTURE GREEN LIGHT JUST FLASH THEN IT WILL GO RED FLASH TWO TIMES RED THEN PAUSE

  • C Bruce Jan 04, 2009

    Identical problem. The unit will turn itself off and lamp light flash in 2 flash pattern. Sometimes will not power-up. Purchased Dec 07.

  • offalot Jan 13, 2009

    Yup, I have the same problem, Don't know if the fan comes on though.

  • modlan2 Jan 21, 2009

    Identical problem. No Picture GREEN LIGHT just flashes then it will turn RED and FLASH for a little while and the unit will turn off. Purchased Dec 07.

  • BLpoke Jan 26, 2009

    I found out that it was the lamp. I called the service center and they gave me an authorized Panasonic repair shop near my home. They also gave me a work order number to give to the repair man. It took a couple of days for the repair shop to get the part but they came out and replaced my old lamp with a new one. Panasonic customer service was excellent and since I bought the T.V. less than a year ago there was no charge for parts or labor (the lamp actually has a five year warranty). Have your receipt available when you call and you'll have to have a copy to give to the repair man when he comes to fix your set. I hope this helps. BLpoke

  • walters38 Jan 29, 2009

    I also have the same problem and also bought in Dec,07. Seems to be a pattern here. I wonder how hard the lamp is to replace.

  • traceyinwd Feb 13, 2009

    Dear Jonathan,
    I have the exact same problem as all the others except that the tv was a Christmas gift and there is no receipt. I called the Panasonic center to no avail. Now what?

  • rosario_4u2n Apr 05, 2009

    same thing

  • Anonymous Apr 22, 2009

    This is the exact same problem but mine is just over a year old

  • Anonymous May 02, 2009

    Same problem..and i thought the LCD's were supposed to outlast the plasma screens?..boy was i wrong, mines just over a year old

  • Anonymous May 07, 2009

    Same.

  • JOHN M ROBINSON Jan 22, 2012

    No Surprise that I have the same exact issue. TV is 19-20 months old, however it only has maybe 300 hours of use which is nothing.
    I am calling Panasonic with all paperwork in hand.....HOPE IT WORKS AND THEY DO STAND BEHIND THIS HUGE INCONVENIENCE...

  • Dtodd Nov 16, 2012

    purchaed this tv in 01/08 for $999. In 06/09 I had my first bulb replaced under warranty. Once again the bulb went out on 11/12. Called Panasonic warranty service and they are buying my tv back for $350.00!!! There must be talk of a class action lawsuit due to the issues with this tv. They want a copy of the original receipt, previous warranty work invoice, amd for me to send the stickers off the tv to them on a form they are sending. I dispose of the tv.

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My name is Jonathan and I am an employee at the Panasonic Customer Call Center. Based on the symptoms you've described, I'd recommend contacting the Panasonic Customer Call Center at 1-800-211-7262 for assistance. We are here to help customers that have purchased (or are considering purchasing) our products and would like to assist you with resolving the symptoms described here. Our hours of operation are:

Mon - Fri, 9 AM - 9 PM EST
Sat - Sun, 10 AM - 7 PM EST

Posted on Jan 22, 2009

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Hello there!

I owned a Panasonic PT-56LCZ70 bought in 2008. When I turned on the power, in 3 to 4 minutes, the image disappeared and the green light stays on for a while and turns off. Then, the red light continue flashing. Can you help me what might be the problem. Your time would be much appreciated. Thank you in advance./cmaq

Posted on Mar 15, 2009

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Hello,

I purchased a Panasonic PT-56LCZ70 2 years and 3 months ago. The lamp went out about a week and a half ago. I called Panasonic and was able to get through quickly. Without a hassle at all, they opened a case and had me take the TV to a repair shop. The repair shop replaced the lamp in 4 days without any charge to me at all. Although it is frustrating that the lamp went out, Panasonic is standing behind the product and taking care of the repairs.

Posted on Apr 30, 2010

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I have had my tv for only two years and this is the 3rd time my lamp went and I hardly use the tv. IM SO PISSED RIGHT NOW...MY WEDDING IS THIS WEEKEND AND HAVE GUESTS HERE AND HAVE NO TV FOR THEM...HOW EMBARASSING TO HAVE A GORGEOUS TV THAT DOSENT WORK. CALLING MONDAY THIS TV HAS BEEN A LEMON SINCE DAY ONE THE FIRST LAMP BLEW AFTER ONLY 5 MONTHS....

Posted on Jun 06, 2010

  • norm88j Sep 20, 2010

    this is absoulutely terrible I had my set for less than 2 years and the same thing happened. This gives panasonic a bad name especially when there are so many other name brands to choose from. I do however, feel relieved that to know that they will assist in repair or replacement cost based on warrantys I assume.

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This is in response to Jonathan's post above about contacting Panasonic customer service... My PT56LCZ70 lamp went out 10 days ago now. I checked my warranty and it is still covered for the part and the labor. I called customer service on day 1. They gave me two service providers. I called and they said they would order the part. 7 days later I contact them to get a status and hear that the part order was cancelled in the Panasonic system on day 2. An email from that service provider to the part dept on day 2 and day 4 have gone unanswered. I called customer service on day 7 and I'm told that the number for the parts dept is busy but her supervisor says they're having a problem with the parts ordering system that should be fixed by the next call. I call in day 8 to customer service. Same story that the parts dept is busy and can't be reached. But they will keep trying and call me back the next day with a status. Day 9 - no call. I call back to customer service on day 9. Same story, can't reach parts department, no Supervisor available. They say they will email the parts department and call me when they have info. Also, they give me the number for the parts department to try myself. That number ends up being for a singles line. Now day 10, no call as promised. I call the service provider. He tells me a story about another lady waiting for a lamp. It's been 6 weeks for her. He says he called the parts department and after 45 minutes, got a person. Was told the order is in the system but they can't act on it for fear or generating a duplicate order. Is told it may take a week or two. I have gotten the parts department number from the service provider and am have been typing this during my hold time. I suggest that this be a story be a consideration to anyone thinking of buying a Panasonic product. Will update with any progress made.

Posted on Jun 03, 2010

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Sorry that I have not gotten back sooner, have been out of town. Tried your solution worked for one day. Now what happens we have to turn off the power for 10 minutes then turn back on. Sometimes it works...


I'm sorry to tell you this, but I believe you will need to contact a repair shop. Is the TV still under warranty? Either way, contact Panasonic and select an authorized repair shop. 1-800-211-PANA
http://www2.panasonic.com/consumer-electronics/support/Televisions/LIFI-Projection-HDTVs/model.PT-56LCZ70

Apr 25, 2011 | Panasonic PT-56LCZ70 56" HDTV

1 Answer

Panasonic PT-56LCZ70 T.V. works fine but the picture is red. Any ideas why?


If you mean the picture has a red cast to it you can go into your setup mode and change teh color temp setting to normal or cool. It sounds like it is set in the warm mode which adds more red to your picture.

Apr 29, 2010 | Panasonic PT-56LCZ70 56" HDTV

1 Answer

Lamp or Power Supply (Ballast)?


Power Supply is the problems.The lamp problems you will not have picture at all.U said have power and picture all day sometimes right?Power supply board have intermitten problems.

Mar 04, 2010 | Panasonic PT-56LCZ70 56" HDTV

1 Answer

My Panasonic pt56lcz70 has a blue tint to the picture after I got it back from the repair shop they replaced the lamp any ideas?


the optical engine is bad you just couldn't see the blue tint before because the lamp had gotten weak

Jan 26, 2010 | Panasonic PT-56LCZ70 56" HDTV

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