Lost the ability to create Groups in my F480. When I try to create a group and touch the "double head & shoulder" icon I get the message "Blank" and nothing happens when I touch the same icon again (as directed by the manual) it does not change to having a "+"
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While "Speed Dialing" or "Speed Dial" is listed in its fax specifications on some sites, it appears to be a mislabeled categorization of its group fax feature as HP's manual makes no other mention of it--save to say, the "fax to multiple numbers" (or multiple recipients) feature. There does not appear to be a speed dial list, but there is a phone book feature for adding contacts (individual numbers) & groups. (The following is detailed in a more explanatory way on pages 65-66 of the user's manual (http://support.hp.com/us-en/product/HP-Officejet-5740-e-All-in-One-Printer-series/6617253/model/6617254/manuals?cc=us&lang=en).
1. From the printer control display, touch Fax. 2. Touch Send Now. 3. Touch the telephone symbol to access its phone book feature. 4. Touch the person symbol for a phone book contact; or touch the multiple person symbol for a group of phone book contacts. (Note: Contacts should be established before any of these could be added to any group.) 5. Touch + (plus sign) to add a contact/group; or touch the gear symbol (edit) to edit/delete a contact/group. 6. Touch Name. 7. Changes to contacts/groups: •Adding a contact/group: type the name, & then touch Done. ••Adding a fax number to a contact: Touch Fax Number, enter this contact's fax number, & touch "Create". ••Adding a contact to a group: Touch Number of Members, select all of the contacts to add to this group from this printer's phone book, & touch Select followed by touching "Create".
•Editing: Select the contact/group name, & then touch Done. Then... ••Editing a Contact: touch Fax Number, enter the fax number, & touch Done. ••Editing a Group: touch Number of Members & deselect the contacts to remove from this group or touch + (plus sign) to add contacts to this group. Then touch Done.
•Deleting a contact/group: Select the name, & then touch Delete followed by touching Yes.
To create groups in your Messenger list, go to the Contacts menu at the top and select "Manage Groups". In that menu, select "Create New Group...". Enter the name of the group and click OK. The group name will then appear in your Messenger list. Once your groups are created, you can drag and drop friends right in your list into the new group