Question about American Standard Model 2373.801: Enfield Satin Nickel Widespread Faucet

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Sink stopper will not disengage

The sink stopper on the american standard 2373.801 will not disengage...what do I do?

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Hi Im here to help. There is a lift rod that is connected to a pivoit rod that lifts the pop-up drain up and down. If this has become disconnected, or broken. heres a link (scrool down) to a picture of how it works.
Please remember to leave me some good feedback! Thankyou.

Posted on Dec 16, 2008

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How long have you had this? is everythign tight? check underneath the sink to ensure all connections are tight. The spout may have came loose, and it may not be able to be fixed, may need to be replaced.

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Pulled the drain stopper rod out and cant put it back in. how do i do it?

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1 Answer

The cable system on the pop up assembly is not working. lifting up or pushing down on the stem does not engage the plunger(in the sink drain).

One of two things can be wrong.The first is the drain plug itself has become disengaged with the plunger inside the drain line. You can check this by pulling up on the drain stopper itself, if it comes all the way out then all you need to do is to reinsert it and give it a little twist to get it reseated on the plunger hook. The other may be the drain handle on the top of the faucet may be disconnected from the rod. Open up the doors underneath the sink and inspect it. The rod should go down and the plunger handle should connect to the rod via a bent metal clip. Ensure it is in the correct position to activate the handle in the drain pipe when the top is pulled up.

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1 Answer

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-Remove the nuts or nut holding the faucet in place. This can be a difficult task to get a wrech or pliers on the nut(s). If you are having difficulty you may need to acquire a tool called a "basin wrench" most hardware stores carry them ask for it, if the person knows his department he will take you right to it. They arn't terribly exspensive.

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1 Answer

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