Question about Hotpoint FFA70 Bottom Freezer Refrigerator

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Hotpoint FFA70 - Freezer door will not close properly.

When all of the draws are in position and pushed in as far as they will go, the freezer door will not close properly. However, if only the bottom draw is in position the door will close. This problem appears to have devoloped recently and was not present when the unit was new.

It appears that the left hand side of the internal back panel of the freezer compartment has moved forward slightly and this is preventing the draws from being pushed in far enough to allow the door to close.

There does not appear to be any movement on the back panel and it seems to be firmly in position.

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  • gt73 Jan 03, 2009

    Exact same problem with my freezer.Does anyone know if the rear panel of the freezer can be removed and cleared of ice/obstructions?

  • chrisannw Jan 10, 2009

    Hi we have the same problem,started about 6 weeks ago.

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The rear panel can be removed,i have done it.I removed the 4 hex head screws from the top & bottom of the panel,and firmly pulled it forward.The reason i say pulled firmly is that when panel came out the back of the freezer was solid with ice.I have defrosted the freezer,dried any water from the unit and replaced the panel.Fingers crossed,so far,so good.In my case this build up of ice was definately the reason the drawers were not sitting in the correct position,as it caused the rear panel to 'bulge' out.Hope this helps.....

Posted on Jan 12, 2009

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The same thing happened to my Hotpoint FFA70.

A huge block of ice has built up behind the back panel. This has made the back panel expand, thus making the drawers jut out too far. Like me, you may not think ice build up is the cause, since you cannot see any ice.

Action: Defrost freezer. Yes, I know its frost free, but wait an see! Take out al drawers, empty fridge and freezer and defrost overnight with doors open. The next morning, unscrew the back panel of the freezer. You will see 4 screws, 2 at the top, 2 at the bottom. These are not normal screws and are in an awkward postion at the top. Use pliers to grip and unscrew. Slide the panel forward and out. There! A massive block of ice! YOu will also see a hole at the bottom. SO that this didn't get blocked with all the water, I plugged the hole up using a ball of tissue wrapped in some plastic from a plastic bag (clingfilm would also do the trick). Use a hairdryer to melt the ice. Do not chip away at the ice as this might do damage. It took mine about 20 minutes to melt until a large block could be safely removed. Once you have dried the inside, unblock hole and screw panel back on. The drawers should now fit and the door close. I found I still needed to give my door a little help with closing it, but it did close and seal fully. All you have to do now is turn the fridgefreezer back on.

Hope this helps :)

Posted on Oct 01, 2009

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I have posted this same problem on Jan.10th.We tried to remove the back to see if there was any obstruction but was unable to do so.Have rung the hotpoint help desk,they say they are unaware of this problem,& would only send an engineer out at a cost of £100 plus the charge if it could be repaired.We have now removed the ridge from the back of the drawers,which enables the drawers to fit properly & therefore the door now closes.Unfortunatly for some reason the 2nd drawer down will not fit evan with the ridge sawn of.Not a brilliant solution,but we are now able to use the freezer.

Posted on Jan 12, 2009

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