Question about iLO 3200 32 in. LCD Television

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Locked on componet

We just bought a ilo hdtv model # 32hd, serial # BEJ624303873T6 from walmart and it was a display model. It did not come with the remote or any manual. They musted of locked the programming because you turn it on it says no signal componet with my cable. It wont operate mannuely when I use the buttons on the tv. How do I get it off componet so I can view. Also a universal remote does not work what remote WILL! Please help

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Contact ILO for a remote or bring the set back.

Posted on Mar 07, 2007

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First try to call initialdvd customer service at (800) 216-5156 however usually they don't respond as they have really poor customer service management. So if that happens go to labbb.org and file your compalin there and I can guarantee that one of them will respond within 3-4 days(didnt I tell you they got poor customer service). unfortunately your physical problem with your tv is a universal problem of ILO lcd tv (try to google it and you see a lot of people complaining it)one more thing it is a policy of initialdvd that when you send an item for service you should include all the original items included in the box (one of their way of breaking warranty) so basically I think your out of luck since you don't have the original cables, manual and remote. Hey but it won't hurt to ask right?

Posted on Mar 07, 2007

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