Question about HP OfficeJet K80 All-In-One InkJet Printer

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Telling me that the cover is open and cartridge jam.

Need help on this one. Im a IT Tech and have serviced a fair amount of printers in my time, but this one has got me realy stumped, so I need this one solved BIG time please. I opened or dismantle and served a officejet K80 where the ink had leaked all over the place. It totaly dismantled it and reassembled it again (no left over spares)after cleaning all the ink, plus the ink bay. I didn't break any parts or loose any one. I switched it back on and it did all the startup test,then it told me that the top cover is open and that I must close it and that I must replace the ink cartridge, the ink is brand new and original. I have switched it on and off a few times and still the same problem. This officejet is like 6 month old. Can anyone help me with this one please thank you....

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Re: telling me that the cover is open and cartridge jam.

Did you you ever find the answer to this? I have had the K80 for years and now I have the same problem.

Posted on Sep 19, 2008

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Re: telling me that the cover is open and cartridge jam.

Suggest you read your manual! Fax use standard phone line not internet connection!!!!!!

Posted on Mar 07, 2007

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Hi im having some problems my aunt just gave me her lexmark 1250 and the paper keeps jamming i think i have that fixed but now i go to print a test page to see if its working and all i get is a flashing...

The flashing power light could be to a faulty cartridge or the cartridge carrier has stalled. Follow the steps below to fix the problem:
  1. Open the printer cover.
  2. Ensure there is no jammed paper in the cartridge area and the cartridge carrier is free from any obstructions (any foreign objects or debris)
  3. Remove both cartridges from the printer.
  4. Close the printer cover.
  5. Unplug and replug the printer into the power source to reset it.
  6. When the printer turns on, re-insert 1 cartridge first. Close the printer cover.
  7. Check the light pattern on the power. If not blinking, open the printer cover and re-insert the other cartridge.
  8. Replace whichever cartridge is causing the power light to blink.
Hope this information has been helpful.

Jul 28, 2011 | Lexmark X1270 All-In-One InkJet Printer

2 Answers

My printer is continuesly telling me that i have a paper jam , which i dont & im unabe to print what im doing -____-

my printer X5470 is telling me that I have paper jam, which I dont im unaba to print,what im doing

Jun 14, 2011 | Lexmark C533DN InkJet Printer

1 Answer

Ive replaced the ink cartridge in my printer and the orange light is still flashing. Ive taken it out and put it back in several times and nothing! HP DeskJet 920C


Check the rear access door, as well as if the top cover is being securely closed, make sure there are no paper jams and that the carriage is not 'stuck'...Press the RESUME button and see that the paper feeds, the carriage should move.

As a Tech, I also open the top cover, unplug the power cord, wait a minute (YES, 60 seconds) and Plug it back in. If the PRINT CARTRIDGE LIGHT continues to blink, open the cover on top again, making the cradle move and then stop.. Locate the yellow arrow and do as it indicates (It will point to a drawing of a cartridge that represents a symptom-perform the task associated with the symptom) other than that, remove and replace it it, making sure it firmly seats. As a last resort, return the cartridge and see if a New one fixes the problem. If these steps are unsuccessful, HP servicing is probably needed.

Hope this helps, Good Luck!

Nov 28, 2010 | HP DeskJet 920c InkJet Printer

1 Answer

Green light flashing wont print

Many possible issues:
1) the cover is open (close cover)
2) Out of paper (add paper)
3) printer can't pick up media (change media, change printer print mode setting or paper type selection)
4) Paper jam (remove all media from the paper trays, press the power button once, remove the back cover and pull the jammed paper from that point then close the cover, reload the paper and try to print)
5) Problem with the cartridge (remove the cartridges and then reinsert them, try a cleaning cycle. Alternatively manually clean the cartridges (remove them from the printer and power down and unplug the unit). Use distilled or bottled water and cotton swabs. Slightly moisten the swab and wipe the face, edges of the cartridges - do not touch the contacts or nozzles. Wipe down the underside of the print cartridge cradle walls. Reinsert the cartridges, close the cover and power up the unit. Calibrate the cartridges. If this doesn't help, replace the cartridges.)
6) Loss of electrical contact between the carriage connections (press and hold the power button and open and close the top cover 4 times. Look at the resulting self-test print out. Remove and reinsert the cartridges and try to print. Next clean the cartridges and cartridge cradle as above. Replace the cartridges.)

I hope one of these solutions work. Otherwise the printer needs service.

Cindy Wells

Aug 05, 2010 | HP DeskJet 3650 InkJet Printer

1 Answer

A message keeps saying print cartridge access door

check that sensor function while open / close upper cover, some time hook type sensor connector broken and need replacement. check also roller for possible stock paper.

Apr 04, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

My Brother HL 5250DN printer has started making a loud clicking sound when it tries to feed paper for printing. It then stops and the paper light starts flashing.

Clear the jammed paper as follows.
Observe Cautions signs in printer.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.
1. Press the cover release button and then open the front cover.
2. Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
3. Pull the paper tray completely out of the printer.
4. Close the front cover.
5. Pull the jammed paper up and out of the printer.
6. Open the front cover again.
7. Open the back cover.
8. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
9. Using both hands, gently pull the jammed paper out of the fuser unit.
10. Close the back cover.
11. Pull the duplex tray completely out of the printer.
12. Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer.
13. Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
14. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically.
15. Put the drum unit and toner cartridge assembly back in the printer.
16. Put the paper tray firmly back in the printer.
17. Close the front cover.
18. Make sure that the Paper LED is now off and the printer is ready.
After clearing paper jam if noise persist printer may need a Repair Tech and parts replacement for broken or wore parts.

Dec 04, 2009 | Brother Printers & Copiers

1 Answer

Says there is an ink cartridge jam

Is it an actual cartridge jam or maybe a paper jam? Try taking the cartridges and all the paper out of the machine and reinstalling them. Check the cartridges to make sure all packing is removed. Sometimes there is clear tape covering the bottom of the cartridge that will cause these errors as well.

Hope this helps

Apr 24, 2009 | HP Photosmart D7260 Printer

2 Answers

Jam in top cover area

Replace your paper pickups and set your paper tray setting correct, both in the tray and the settings menu. That should help you out. The part# for paper-pickups is RF5-3739.

Mar 17, 2009 | HP LaserJet 4600dn Color Printer

1 Answer

Telling me that the cover is open and cartridge jam.

You may want to start from the begining. Unplug the printer from the wall and computer for atleast 2 or 3 minutes 5 to 10 wouldn't hurt. Remove the cartridges. Sometimes the computer thinks for the printer when it comes to ink levels. Before rehooking the printer to the computer. Turn the printer on, reinsert the cartridges, then hook the printer to the computer and reboot. The printer will hopefully work for you at this point. If not try the same, but uninstall all software and download the newest from HP. Let me know what happen. Good Luck, Tim

Mar 06, 2007 | HP OfficeJet K80 All-In-One InkJet Printer

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