Question about Lexmark Printers & Copiers

1 Answer

White vertical lines in copy of photos onto plain paper. I have gone through nozzle cleaning, resetting print quality, etc. I installed a new color cartridge before encountering these problems. Copies prior to installing new cartridge did not have this proble. Printer is X2580.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 116 Answers

I would put the old cartridge back in if you can and do a test scan, the cartdridge you put in may be at fault, the trick is to duplicate the problem and solution, if nothing else take the new cartridge back and get another.

Posted on Dec 11, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When I print on regular paper, the color prints look fine. When I print on photo paper, I get a consistent quarter-inch vertical orange line on the prints and the colors look washed out. Time for new...


Hi

Basics first (which you may have already considered).

Explore the Canon Printer software settings.

You need to adjust the Printing Preferences when switching from paper printing to photo paper printing.

Also look at the Print quality and colour saturation settings and try to print in Fine or High Quality when printing on photo paper

If none of the solve the problem, check if something is not stuck in the paper input tray and pressing the photo paper to close agasinst the scanner.

Make sure the paper is properly centered and cradled with the addjusble paper guide on the In Tray.

If tall new none of this works, install new cartridges and conduct Nozzle Check and Print Head Cleaning maintenance and then test print again.

I hope this helps.

Aug 24, 2011 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

My MP600 printer prints horizontal stripes on glossy photo paper. Also, a single line of black dots prints vertically. I have deep cleaned the nozzle and realigned the printing. The wide black cartridge...


First your white horizontal lines are due to you not printing in the best quality. Go into the printing preferences and change the quality to best/quality.

The dots printed vertically are possibly due to ink getting onto the star wheels on the doc exit rollers. Also its possible that the printing media is a bit on the thin side and may need to be supported when exiting the machine.

Those should solve your problem. A new printhead wont make any difference.

Good luck

Jul 10, 2011 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Cleaning inkjet nozzles


Here's what I found here:

http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

Cleaning the print cartridge nozzles
To improve print quality, you may need to clean the print cartridge nozzles.
Clean the nozzles when:
• Characters are not printing completely.
• White dashes appear in graphics or printed text.
• Print is smudged or too dark.
• Colors on print jobs are faded or they differ from the colors on the
screen.
• Vertical, straight lines are not smooth.
43
You can use the operator panel or the Lexmark X5100 Series Solution
Center to clean the nozzles.
Using the operator panel
1 Load paper in the All-In-One. For help, see page 16.
2 Press Options until Cartridges appears on the display.
3 Press the right arrow until Clean appears on the display.
4 Press Select.
A nozzle page prints forcing ink through the nozzles to clean the
clogged nozzles.
5 Print your document again to verify your print quality has improved.
6 To further improve print quality, try wiping the print cartridge nozzles
and contacts (see page 44), and then print your document again.
7 If print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
Using the Lexmark X5100 Series Solution Center
1 Load plain paper in the All-In-One. For help, see page 16.
2 Click Start Programs Lexmark X5100 Series Lexmark X5100
Series Solution Center.
3 Click the Maintenance tab.
4 From the Maintenance tab, click Clean to fix horizontal streaks.
5 Click Print.
A nozzle page prints forcing ink through the nozzles to clean the
clogged nozzles.
6 Print your document again to verify your print quality has improved.
44
7 To further improve print quality, try wiping the print cartridge nozzles
and contacts (see page 44), and then print your document again.
8 If print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
Wiping the print cartridge nozzles and contacts
If the print quality does not improve after cleaning the print cartridge
nozzles, dried ink may be on the nozzles or contacts. To wipe the print
cartridge nozzles and contacts:
1 Remove the print cartridges. For help, see page 38.
2 Dampen a clean, lint-free cloth with water.
3 Hold the cloth against the gold nozzle area for about three seconds.
Gently blot and wipe dry in one direction (this prevents the colors in
the color cartridge from mixing).
4 Hold a clean, damp section of cloth against the contacts for about
three seconds. Gently blot and wipe dry in one direction.
Nozzles
Contacts
45
5 Let the nozzles and contacts dry completely.
6 Reinstall the print cartridges, and then print your document again.
7 If the print quality has not improved, try cleaning the print cartridge
nozzles up to two more times.
8 If print quality is still unsatisfactory, replace your print cartridges. For
help, see page 38.

Jun 29, 2011 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Photos come out totally blurred with colors mixed. Happens on all sizes of paper (photo quality).


  1. Make sure that there is letter, A4, or legal unused plain white paper in the input tray.
  2. Touch Setup on the display.
  3. Touch Tools .
  4. Touch Self-Test Report . A self-test report prints. Figure 1: Self Test Diagnostic Pagec01154260.png
  5. In the Print Quality Pattern section on the test page, look at the color blocks for any lines. Figure 2: Print Quality Patternc01154261.png
  6. If there is no color bleeding in the Print Quality Pattern color blocks, print a document to determine if the issue has been resolved.
If you have completed all of these steps and are still experiencing a problem, continue to Step three. Step three: Check the paper
  • Many papers have printing and non-printing sides. Load the paper with the printing side down.
  • Use the correct paper type for the project. For everyday documents, plain paper works well. For documents with dense printing, such as high-contrast graphics or photographs, use HP Advanced paper for the best results.
  • If these steps do not help, try a different paper. Ink might not bleed as easily on heavier paper. Paper that does not accept ink well is also prone to bleeding and smearing. HP designs its inks and papers to work together.
If you have completed all of these steps and are still experiencing a problem, continue to Step four. Step four: Check the printer settings
  1. In the software program you are trying to print from, click File and then click Print . The Print window opens.
  2. Make sure that your printer is selected and then click Preferences . The printer Preferences window opens.
  3. Click the Printing Shortcuts tab.
  4. The Printing Shortcuts tab lists most printing needs, but you might need to modify some of the options. Options on the Printing Shortcuts tab:
    • General Everyday Printing
    • Photo Printing-Borderless
    • Photo Printing-With White Borders
    • Fast/Economical printing
    • Presentation printing
    • Two-sided (Duplex) Printing

    NOTE: These general printing shortcuts have pre-selected settings.
  5. To change the settings from the ones that are available on the Printing Shortcuts tab, click the Features or Color tab. Options on the Features or Color tab include:
    • Print quality : If you are unhappy with the quality of your printouts, try increasing the print quality. To print more quickly, try decreasing the print quality.
    • Paper type : If one of the options matches your paper type exactly, select it rather than Automatic.
    • Paper size : Make sure this matches your paper.
    • Print in Grayscale : Print a document in shades of gray.
    • Orientation : Specify how the document is positioned on the page.
    • Paper Source : Select the tray that you want to use for printing.
    • Two sided printing : Print on both sides of the paper.
    • Color Management : Specify the color space that the printer will use to interpret image data.
    • Pages per Sheet : Specify the number of pages of the document to print on each sheet.
If you have completed all of these steps and are still experiencing a problem, continue to Step five. Step five: Clean the printhead
NOTE: Do not clean the printhead unnecessarily because this wastes ink and shortens the life of the ink nozzles on the printhead.
  1. Make sure that there is plain white paper in the input tray.
  2. Touch Setup on the display.
  3. Touch Tools .
  4. Touch Clean Printhead . The HP All-in-One cleans the printhead and prints a test page.
Step six: Service your productIf you have completed all the steps listed above and are still experiencing a problem, service the product

Dec 07, 2010 | HP Photosmart C8180 All-in-One InkJet...

1 Answer

MY LEXMARK 4505 LEAVES 3-4 BLACK BLOTCHES ON THE EDGE OF EACH PAPER IT PRINTS, TRIED CLEANING THE ROLLERS TO NO AVAIL, ANY SUGESTIONS


ADJUST THE COLOR AND PRINT SPEED You may need to adjust the color and print speed. CHECK THE LEVEL OF INK IN THE PRINT CARTRIDGES 1 From the Finder desktop, double-click the Lexmark X5400 Series folder. 2 Double-click the Lexmark X5400 Series Utility icon. 3 From the Maintenance tab, check the ink levels of the cartridges. If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. Improving print quality These are possible solutions. Try one or more of the following: CHECK PAPER • Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper. • Use a paper that is a heavier weight or bright white. CHECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see "Aligning print cartridges" on page. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. For more information, see "Cleaning the print cartridge nozzles" . If print quality has not improved, continue to step 3. 3 Remove and reinsert the print cartridges. For more information, see "Removing a used print cartridge" on and "Installing print cartridges" . If print quality has not improved, continue to step 4. 4 Wipe the print nozzles and contacts. For more information, see "Wiping the print cartridge nozzles and contacts". If print quality is still not satisfactory, replace the print cartridges. For more information, see "Ordering print cartridges". CHECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see "Aligning print cartridges" on page 124. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. For more information, see "Cleaning the print cartridge nozzles" . If print quality has not improved, continue to step 3. 3 Remove and reinsert the print cartridges. For more information, see "Removing a used print cartridge" and "Installing print cartridges" If print quality has not improved, continue to step 4. 4 Wipe the print nozzles and contacts. For more information, see "Wiping the print cartridge nozzles and contacts"
If print quality is still not satisfactory, replace the print cartridges. For more information, see "Ordering print

Nov 10, 2010 | Lexmark X5495 All-in-One &USB...

2 Answers

When I print photos, they have uniform vertical streaks.


Issue: Banded or streaked prints
Solution: Change the Print Quality Settings (Windows)

Change the Print Quality Settings (Windows) The Quality setting controls how finely ink droplets are placed on the printed page. Depending on the type of paper being used a higher Print Quality setting does not always insure a better print. Print speed will decrease as the Print Quality setting is increased. Follow the instructions below to change the print quality settings in the Canon printer driver for the Windows operating system through a printing application.
  1. Click 'Properties' in the Print dialog box.

    Note: Depending on the Application software, 'Properties' may be displayed as 'Preferences'.

  2. Set the desired print quality in the 'Print Quality' section.

  3. Select 'High', 'Standard', or 'Draft / Fast'.
To set more detailed print quality settings, follow this procedure:
  1. Select 'Custom' and click 'Set'.

    win_main_print_quality.jpg

  2. In the Set Print Quality dialog drag the slide bar from 'Fast' to 'Fine' to select the print quality.

    win_print_quality_slider.jpg

    Note: There are five options in 'Quality'. However, selectable options are limited depending on the media type.

  3. Select 'Auto', 'Dither', or 'Diffusion' from the 'Halftoning' section.

Apr 22, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Phote prints out faded and in black and pink only


Hello,

There are a number of single issues that can cause your problem in this case. The most common are listed below:
1.) Color cartridge expended.
2.) Print Paper selection incorrect.

From your statement above. I would suggest it is both item 1 and 2. Since, we are doing this assistance via chat mail, I can't come to your aid and witness myself what the results are and what your settings are for the paper type.

When you end up with a red hue over all over the print area the cause it usually a bad print head and selecting the wrong paper type.

To answer you question then, Yes, replace your color cartridge. But, first, try this method below to clean your color cartridge bubble jets.

When you go to print a job, always go into print setup or printer properties and choose the paper type as closely as you can to match the paper you are using.

The print head manual cleaning is listed below, it is from Lexmark. Below that is a process to clean blurry and bad print results. Although this is not specifically the case in your problem. The process to achieve resolution will also correct any problem your machine may be having. Remember, I do believe you need a new color cartridge. You will know with certainty however when you clean the cartridge head. If you do not see, cyan, magenta and yellow lines upon cleaning, at all, ever, then those inks are depleted. Replace your ink cartridge and then do these steps below the head cleaning.

Also, when ever you change a black or color cartridge you will want to run a print head alignment test and adjustment. There is enough of a difference in cartridges that this is quite necessary.

Please do not hesitate to give me as much feedback as possible on any issues and results you discover. You can use the comment text area below to respond to these instructions and give me the results of your tests and procedures.

Regards, Worldvet

Cleaning procedure
  1. Remove the print cartridges.
  2. Moisten a clean, lint-free cloth with water.
  3. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown below.


    pattlnk_6142005_1418-all_carts_clean_manually.jpg

  4. Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown.

    pattlnk_6142005_1420-all_carts_clean_contacts.jpg
  5. With another clean section of the cloth, repeat steps 2 through 4 above.
  6. Allow the nozzles and contacts to dry completely.
  7. Reinsert the print cartridges.
  8. Print the document again.
  9. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times.
To Resolve Print Quality Issues (below is for blurry lines, it will resolve many other issues too, so proceed after replacing your color ink cartridge if upon cleaning you see no ink coming out and the cartridge feels very light and makes little to no sound when you shake the cartridge.)

Overview This article outlines various techniques for resolving a blurry print issue. Cleaning the print cartridge nozzles is necessary when:
  • Characters are not printing completely.
  • White dashes appear in graphics or printed text.
  • Print is smudged or too dark.
  • Vertical, straight lines are not smooth.
  • Colors on print jobs are faded, or they differ from the colors on the screen.
Clean the Print Cartridge Nozzles using the Computer
    1. Load plain paper.
    2. Open the Lexmark Solution Center (go to Start, Programs, Lexmark XXXX Series, Lexmark Solution Center).
    3. From the Maintenance tab, click Clean to fix horizontal streaks.
    4. Click Print. A nozzle page prints, forcing ink through to clean the clogged nozzles.
    5. Print the document again to verify that print quality has improved.
    6. If print quality has not improved, try cleaning the print cartridge nozzles up to two more times.
Clean and Wick the Cartridge
  1. Try cleaning and wicking the cartridge to help improve the print quality. See this article for directions.
  2. When this step is complete, try to run the clean print nozzles (CPN) operation again.
Auto Alignment · Align the print cartridges
Align the print cartridges after installing them to improve print quality. To do this:
    1. Load plain paper.
    2. Open the Lexmark Solution Center.
    3. From the Maintenance tab, click Align to fix blurry edges.
    4. Click Print. NOTE: Discard the page after it prints.
User the Quality Settings in Print Properties
Print Properties is the software that controls the printing function when the All-In-One is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create. Do the following:
  1. With a document open, click File, Print.
  2. In the Print dialog, click the Properties (or Preferences, or Options, or Setup) button. The Print Properties screen appears.

    pattlnk_3302007_1355-enus20502%20reduced.jpg
    Click here for an enlarged view.
  3. Try changing the following settings to see if your print quality improves:

    Quality/Copies

    Quality/Speed
    Multiple Copies·Specify how the All-In-One should print several copies of a single print job: collated or uncollated.
    Print Color images in Black and White·Select this to print color images in black and white.

    Paper Setup

    Paper Type·Select the type of paper you are using, or allow the printer sensor to select the paper type for you.
    Paper Size·Select the size of the paper you are using, and specify whether or not you want to print borderless.
    Orientation·Specify how you want the document oriented on the printed page - portrait or landscape.

    Print Layout
    Layout·Select the print layout you require.
    Duplexing·Select this option when you want to print on both sides of the paper.
Save Settings
From the Save Settings menu, you can name and save the current Print Properties settings for future use. You can save up to five custom settings
I Want To
The I Want To menu appears when you open Print Properties. It contains a variety of task wizards·printing a banner, printing a poster, printing a photograph, printing an envelope, printing on both sides of the paper·to help you select the correct print settings for a project.
Check the Media

If the print is still blurry, try printing the same image on a different media brand/type: plain paper designed for use with inkjet printerscard stockgreeting cards, index cards, postcards, or photo cardscoated paperphoto or glossy papertransparenciesiron-on transfersbanner paper

Use the Lexmark Photo Editor

Try printing a higher quality image, or print an image from a different source.



Dec 20, 2008 | Lexmark Z611 InkJet Photo Printer

1 Answer

Blur colors


are you using new cannon ink cartridges?
if you are replace the print head if your not start.

Jan 06, 2008 | Canon PIXMA iP1500 InkJet Photo Printer

3 Answers

My Hp 6210 is skipping lines and moving the paper down


note :--do not use refilled cartridges Step 1: Did you just install a new tri-color or photo cartridge? If all three of the following are true, the problem can probably be solved just by letting the printer sit for 30 minutes: You just installed a photo or tri-color print cartridge (the cartridge can be either new or previously-used) The problem appeared right after you installed the cartridge The recently-installed cartridge is the one that is printing the defective patterns on the diagnostic page Sometimes when a tri-color or photo print cartridge is snapped into the print carriage, it ingests a small amount of air, which can prevent some nozzles from working properly. The air soon works its way out of the cartridge. Step 2: Run the clean print cartridges utility If the step above did not solve the problem, clean the print cartridges. Press the Setup button. Use the arrow keys to select Tools and then press the OK button. Select Clean Print Cartridge and then press OK . The device prints a test page. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning. Open the Printer Toolbox . There are two ways to do this: Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox . If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints. Step 3: Clean the contacts If the steps have not solved the problem, clean the electrical contacts on the print cartridge and in the carriage in the printer. Gather the following items to clean the cartridge and print carriage: Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap-water can contain contaminants that damage the cartridge. Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well) Sheets of paper or a paper towel to rest the cartridges on during cleaning Open the printer cover and wait until the print carriage stops moving. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: Clean the contacts quickly so that the cartridge is not outside of the printer for more than 30 minutes. If the cartridge is outside of the printer for too long, the ink can dry and clog the nozzles. Unplug the printer. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp. Clean the print-cartridge contacts. Do not touch the nozzles. Clean the contacts in the print carriage, inside the printer. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it. Reinstall the cartridge, plug the printer back in, and close the printer cover. Try to print again. If the issue still appears, proceed to the next step. Step 4: Black cartridges only: remove and rest for two hours NOTE: The following procedure does not fix missing lines or streaked bars printed by the tri-color, photo, or gray photo cartridges, or other color-printing problems. Perform the following steps only if the black print cartridge has printed defective patterns or if you notice non-uniform black text-darkness. In the black print cartridge, this problem might be caused by sediments collecting in the nozzle area. Perform the following steps to solve this problem: Remove the black print cartridge. If the carriage has a latch, re-latch it and then close the printer. NOTE: If the printer is not closed, it cannot adequately protect the remaining tri-color cartridge. Place the cartridge on a level surface with the nozzles up (label down). Allow the cartridge to sit undisturbed for two hours. Reinstall the cartridge and print another diagnostic page. Load letter or A4 unused plain white paper into the input tray. Press and hold the Cancel button and then press the Start Copy Color button. Make sure that the test patterns show a complete grid and the thick color lines are complete. More than a few broken lines in a pattern can indicate a problem with the nozzles. You might need to clean the print cartridges. If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black print cartridge in the right slot. If any of the color lines are missing, or if the pattern appears faded, streaked, or shows lines, this might indicate a problem with the tri-color print cartridge in the left slot. Look for defects on the page. If the diagnostic page shows no defects for the black cartridge, and if the cartridge was new, align the cartridge. To align the cartridge, follow the steps: Load letter, A4, or legal unused plain white paper into the input tray. In the HP Solution Center, click Settings , point to Print Settings , and then click Printer Toolbox . NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device . The Printer Toolbox appears. Click the Device Services tab. Click Align the Print Cartridges and a print cartridge alignment sheet is printed. Load the print cartridge alignment sheet with the print side down on the right front corner of the glass. Press the Start Scan/Reprints button and the HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. For aligning the cartridges from the hardware only, follow the steps: Load letter or A4 unused plain white paper into the input tray. Press and hold the Cancel button and then the On/Power button. While the Check Paper and Check Print Cartridge lights are blinking, press the following buttons one at a time in the following order: Cancel , Number of Copies , Paper Type , Color Start If the page still shows defects, go to the next step. Step 5: Replace the problem cartridge If the problem has not been solved by the steps above, either the printer or the problem cartridge is defective. If you have not tried cartridge replacement previously to solve this problem, replace the problem cartridge now. Click here to see if your cartridge is covered under warranty (c00059195). If you have already tried cartridge replacement and it did not help, service the printer. Preventing missing lines Missing lines occur when the cartridge nozzles dry out, or when a cartridge is running low on ink. Do not remove the protective tape from a new print cartridge until just before you install it. Once you remove the tape, do not reapply it. After you have removed the protective tape, do not allow anything to touch the nozzles. Print at least once a month to keep the print cartridges in good working order. Always turn the printer off by pressing the button on the printer control panel, rather than by unplugging the printer. Turning the printer off properly allows it to protect the cartridges. If you are removing a cartridge from the printer temporarily (for instance, removing the black cartridge in order to install the photo cartridge), put it in a cartridge protector. If you do not have a cartridge protector and need to remove a cartridge temporarily, put it in an airtight plastic tub. Make sure nothing touches the nozzles. Do not use a plastic bag. If you intend to store print cartridges in a tub for a long period of time, place color cartridges with the nozzles down, and black cartridges with the nozzles up.

Sep 07, 2007 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

My printed and copied pictures have horozontal lines


White lines through copies White lines can appear on a copy in either a horizontal or vertical direction. How the white line appears on the copy will determine the cause and solution. Horizontal lines Horizontal white lines usually indicate the ink cartridge is running out of ink or has some clogged ink nozzles. Try the following steps: 1. Some of the ink cartridge ink nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Follow the steps below: 1. Verify that there is plain white paper in the Input tray. 2. Press Setup. 3. Press or to select Tools and then press OK. 4. Press or to select Clean Print Cartridge and then press OK. The unit prints a test page. 5. Examine the test page. If the print quality of the page is good, stop here. If the print quality appears to be getting better, run the Clean Print Cartridge utility again 2. If the self test appears better, Increase the copy quality setting (Normal or Best) and try copying again. If the quality is still poor, continue to the next step. 3. If the quality is still poor, one or more of the cartridges may be low on ink or empty. Follow the steps below to check the ink levels. 1. Open HP Solution Center. 2. Click Settings. 3. Click Print Settings. 4. Click Printer Toolbox. 5. Click the Estimated Ink Levels tab. Figure 1: Estimated ink levels - both cartridges low NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab and then click Printer Services button then click the Estimated Ink Levels tab. 6. Replace any ink cartridge that is low on ink. 4. If the ink levels are not low, clean the cartridge face and electrical contacts at the back of the print carriage. 1. Open the front of the unit to access the ink cartridges. 2. After the ink cartridges are at the center, unplug the power cord from the back of the unit, and remove the ink cartridges. The power cord must be removed to ensure that the unit is not damaged during the cleaning process. 3. Clean the cross-hatched area of the ink cartridge with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate. Cleaning this area can force foreign matter into the ink nozzles and plug them. Figure 2: Cleaning the ink cartridge 1 - Clean in the cross-hatched area only 2 - Do not touch the nozzle plate 3 - Clean the copper-colored contacts 4. With a soft lint free cloth slightly dampened with clean water, clean the copper-colored contacts on the back of the ink cartridges. 5. Allow the cartridges to dry before reinserting them. 6. Close the unit, and plug the power cord back in. 7. Print a self-test page to check the results. Follow the steps below to print a self-test page. 1. Press Setup. 2. Press or until Print Report displays and then press OK. 3. Press or until Self-Test Report displays and then press OK. The self-test report prints. 5. If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridge(s). Vertical lines Vertical white lines usually indicate the scanner did not calibrate correctly. This can be caused by debris on the scanner glass or white reference pad. Try the following steps: 1. Turn off the HP all-in-one product and unplug the power cord. 2. Open the document cover to access the scanner glass. 3. Using a non abrasive glass cleaner, thoroughly clean the scanner/copier glass, and white lid backing on the inside of the top cover. CAUTION: Spray the cleaner onto the cloth. Never spray fluids directly onto the HP all-in-one product. 4. Plug in the power cord and turn on the HP all-in-one. Let me know what happens, Good Luck, Tim

Mar 14, 2007 | HP PSC 1315 All-In-One InkJet Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

56 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18304 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...