Question about Maytag Neptune MAH5500B Front Load Washer

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Washer Not Spinning All Of The Water Out

Our front loading Neptune was not spinning out all the water and leaving the clothes sopping wet. I took it apart and found coins, buttons and other items stuck in the pump impellar. I reassembled everything and when it runs through it's cycle now, it does drain the tub (as verified by watching output of water through drain hose) but it does not go into hyper-spin at the end. Is this some sort of safety reset after the impellar on the pump was restricted or timer problem now. I ended up taking it apart all over again just to make sure there wasn't a stray coin that I missed the first time, but it was all clear and I verified the pump does in fact drain the tub.

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  • gamut Dec 11, 2008

    i have the same problem but do not have the skills needed to take it apart and fix it myself. anyone know a reliable Maytag repair service in Los Angeles?

  • ColorTek Dec 12, 2008

    I understand that a certain amount of water is there for balance, but if you re-read what I was seeking assistance on, is that I am not getting the final hyper-spin to 'wring' the water out of the clothes.



    Thanks for trying though

  • Jorgesgirl Dec 12, 2008

    We have the same problem also. We have took the motor apart and it does go back into the hyper spin mode but we are still having to manually drain the machine by taking the hose and placing it in a PVC pipe that we run out the door along the floor. We are so unhappy with this machine! We had three repair men out for other problems with the machine (all within the first year of ownership) and two of them were not even familiar with the machine. The third one was a Maytag service man that they called in from another area. He said he didn't find anything wrong and left. We have had the machine for a year and a half and we have had so many problems. I will never buy Maytag again.

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It's not supposed to. They all keep water in the drum after wash is finished. Was told by Maytag its to keep the balance of the spin cycle, like balancing a tire with lead weights.

Posted on Dec 11, 2008

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