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Which password have you forgotten? If it is the Power On password this can be reset by briefly removing the connection from the system board to the cmos battery. If it is the Supervisor password you can either send it to Lenovo for a replacement system board and hard drive or send to me and I will return with password removed. firstname.lastname@example.org Regards Paul
unlock the bios password on your laptop, you will need to remove the
cmos battery on your laptop for some minutes and insert back, the cmos
battery is located on the motherboard of your laptop, once the cmos
battery is removed from the motherboard for some minutes, the bios
password will be reset, and that fix the problem.
This is an excerpt form the service manual for this exact model of notebooks:
If you forgot your power-on password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. If you forgot your hard disk password, Lenovo authorized servicer can not reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service. If you forgot your supervisor password, Lenovo can not reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
For that you need to reset factory defaults settings for bios. For reset bios u have to open back side of your laptop then u find motherbord circuit there. pull cmos cell on motherbord for 15 minute then it reset to defaults. Also u can reset with jumper settigns read carefully on mother bord there is 1 jumper near cmos cell u read there " bios reset or clear" It is on 1-2 position right now set it in 2-3 position then power up then all bios settings are reset. then again set it in 1-2 its original position.
If u forgot the bios password there is no way to resolve via operating system.. all u need to do is to remove the notebook and disconnect CMOS battery.. and wait for 5 min......and replace the CMOS battery..... by this BIOS gets reset.. that will no ask any password further.......... hope this help u.
Removing battery or resetting BIOS with jumper will not help.
You should call IBM for support on
this issue. All thinkpads have a three year warranty, with either
return to base or on-site service. Since the R50e is a recent model, you should have no problem getting it serviced directly by IBM. Toll Free: 1-800-IBM-SERV (1-800-426-7378)