Question about Philips GoGear HDD6330 MP3 Player

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I'm trying to load some songs on a new phillips gogear for a friend, but my pc doesn't recognize the ipod connection?

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  • Eric Mason May 11, 2010

    Hi What Philips player have you got ?

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Phillips Gogear SA5285/37 is frozen


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Mar 08, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

I bought a used ipod and i dont have the software to put any of my songs on it. how can i get a copy of the software??


www.itunes.com download itunes this is Apple software made for ipod once you download the software and istalled it. Everytime ipod is plugged in to pc it will sync with itunes recieve new songs as long as you load new songs to itunes also you can see all the songs loaded in ipod it too..

Feb 23, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Phillips GoGear Problem


Run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect the GoGear to the computer until a Found New Hardware Wizard window pops up.

-Tha Mp3 Doctor

Dec 19, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Lost software for my Phillips GoGear


The Philips site offers the software you need.
If you have the Musicmatch player or windows media player 10
you should be able to download from either player

Sep 01, 2008 | Philips GoGear HDD6330 MP3 Player

2 Answers

Lost software for my Phillips GoGear


Can i download the Software for my PhilipsGoGear MP3/512MB for free on here? Please!! I lost the CD installation that came with it. Plz, Get back at me!
Email no.1: bunnagdaisy@hotmail.com
Email no.2: disaya.b@newmediaworldwide.com

Jul 02, 2008 | Philips GoGear SA178 MP3 Player

5 Answers

Device manager wont detect my gogear HDD1630/17 even though i recently updated the software and driver, also my device is frozen on "Please connect player to pc". I can't even get it back to the menu...


I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.

May 21, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Mp3 phillips


There are a few possible answers:
1)Start simple - disconnect the GoGear from the computer - let it update - then reconnect it to the computer; if this fails, restart your computer and try syncing again

2)You need a firmware upgrade to make the device compatible with your computer: just open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website; click on the update tab

3) The songs have Digital Rights Management (DRM) protection.Try re-downloading the songs without DRM protection.

4) The songs are in a format not recognized by the GoGear. The GoGear, for instance, will not take iTunes files b/c they are AAC format. With MP3 files, the player supports 32 –320kbps. With WMA: 5-192kbps with sampling rate 8.0kHz up to 44.1kHz. Right click the song file, and select "Save As", and then change the format of the song file. Or, redonwload, in the above-said format.

-Tha Mp3 Doctor

Jan 20, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Phillips GoGearsa3124


Philips GoGear will not accept iTunes tracks, because the songs are in AAC format instead of Mp3 or WMA. Get an AAC to WMA converter.

Quick Start Guide is available at www.usasupport.philips.com

Bailman, Try running the installation CD or grabbing the software for the GoGear from the Philips website. If you have already done that, then follow the FAQ instructions for Player is not recognized by PC on FAQ of Philips website. Otherwise, perform Repair (warning - this will delete all songs from your computer):
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

-Tha Mp3 Doctor

Dec 04, 2007 | Philips GOGEAR SA6045 MP3 Player

13 Answers

Lost software for my Phillips GoGear


http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&session=20080621082708_92.21.147.221&grp=PORTABLE_ENTERTAINMENT_GR&ctn=HDD065/05&mid=Link_Software&hlt=Link_Software
this link fixwd the same problem for me after i lost my disc

May 29, 2007 | Philips GoGear SA178 MP3 Player

1 Answer

The coby speaker accident


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Feb 19, 2007 | Philips HDD1630 MP3 Player

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