Question about Dell Inspiron 300M Notebook

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Computer won't boot into windows

Hello, My computer can't boot into windows. It gave an error "A Disk Error occured. Press Ctrl+Alt+Del to restart". Sometimes it gave blue screen "Unmountable boot volume" STOP: 0X000000ED." My computer was working fine until I popped in a DVD. Now, I can't even go into safe mode successfully. Dell said to get a new hard drive. If it was a hard drive gone bad, how come the computer doesn't work only when I popped in a DVD?

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  • 3 more comments 
  • alpines_97 Dec 11, 2008

    the computer died after I inserted the DVD. I don't think that it was a coincidence. Before this, I had the same problem when I inserted a DVD, but I could still go into safe mode and perform registry fix, antivirus, and spyware, and it got good again. FYI, I'm not good with computer, so please keep the explanations simple. :)

  • alpines_97 Dec 11, 2008

    I don't have the CDs anymore. It's what's called the startup disk, right?

  • alpines_97 Dec 11, 2008

    Will my data be lost if I run the startup disk?

  • skypass Mar 23, 2009

    blank screen on my lap top Del Inspiron 300m

    I close it yesterday fine now my lap top turn on,,but only a white screen,,,,

    I press F2 to go to the bios ( cant acces)
    I press ctrl-alt-delte ( nothing)

    I am in urgent need of my lap top,,,,,,,please help someone?


  • Rob Duron
    Rob Duron May 11, 2010

    so the computer boots up when the suspect dvd is not in?

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  • 148 Answers

The event of you inserting a DVD is unlikely to have anything to do with this problem. Probably just a coincidence that it happened after you did so. Hard drives die eventually and more frequently so in laptops.  I'm afraid you will have to bite the bullet and replace the hard drive. 

Posted on Dec 11, 2008

  • 1 more comment 
  • mookid Dec 11, 2008


    Please try the following. It is a little advanced, but I hope the instructions are clear. If you get stuck at any point contact me. 

    Insert the Windows CD-ROM into the CD-ROM drive, and then restart the computer. 

    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
     
    2.When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
     
    3.If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console.
     
    4.When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
     
    5.At the command prompt, type chkdsk /r , and then press ENTER. 
     
    6.At the command prompt, type exit , and then press ENTER to restart your computer. 

    This takes a bit longer, but the system should boot back into Windows.

  • mookid Dec 11, 2008

    Yes, that's correct. Maybe ask one of your friends if they have a startup disk you could borrow.

  • mookid Dec 11, 2008

    No, if it can do its job it will just repair the system files and settings. 

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