Hello, My computer can't boot into windows. It gave an error "A Disk Error occured. Press Ctrl+Alt+Del to restart". Sometimes it gave blue screen "Unmountable boot volume" STOP: 0X000000ED." My computer was working fine until I popped in a DVD. Now, I can't even go into safe mode successfully. Dell said to get a new hard drive. If it was a hard drive gone bad, how come the computer doesn't work only when I popped in a DVD?
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Re: computer won't boot into windows
The event of you inserting a DVD is unlikely to have anything to do with this problem. Probably just a coincidence that it happened after you did so.
Hard drives die eventually and more frequently so in laptops.
I'm afraid you will have to bite the bullet and replace the hard drive.
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I would do a complete operating system reinstall.
The M15x uses a program called Dell Datasafe Local Backup for factory restores. You can access this program from launching the application from within Windows (it is on the Start Menu), or by using the F8 Windows Boot Options menu. Press F8 after the iniital POST screen (Alien Face), but before you see the Windows logo on the screen. There should be an option to repair Windows, which will launch you into a recovery mode that allows you to restore the system. This option is available even if you have uninstalled the Dell DataSafe Local Backup app from Windows (I did, as its constant polling causes stutterin in Blu-Ray playback). Good luck!
your operating system files is corrupt, that's why your computer is showing you that message.Your computer cannot but except the it is repaired.
To repair your windows, you will need the Cd that came with your computer, that's what you will be needing in other to repair your system.
Also, you can still boot your system by booting in safe mode. To boot in safe mode, restart your computer and immediately, keep pressing "F8" on your keyboard, a black screen will come up and you will see a booting option, scroll to safe mode and press enter.
Once your system boots up in safe mode, you can restart your system and the problem might be solved.
You should be more specific as to when the problem occured as the solution for each instance would be different. However since there is no other information, please proceed with the following generic solution.
if there is a disk error you should either press ESC (to remove the alert window on the screen) or hit CTRL + ALT +DEL.
within windows you will get the option to start Task Manager.
Choose Task Manager.
Locate Windows Explorer in the list of processes, select it and press End Process.
All your windows along with desktop and system tray will disappear.
Then within task manager Goto File > New Task.
A Run command window will open. type in explorer.exe and press enter. Your windows along with desktop apps will restart and this time there wont be an i/o error.
This means you HDD is either corrupt or faulty, try downloading a copy of Hirens BCD to try to access the HDD (or use and external HDD enclosure) and if you can, put it back in the laptop, if not reformat it and reinstall windows.