Question about Dell Inspiron 6000 Notebook
I own a Motorola Dual Tuner PVR - DCT6412 - III . I am having a problem with the recording on my unit . I can record a current program in progress only . It will not record any single FUTURE programs nor any serial programs that I have set up . I should say that it was working fine for the past year and all of a sudden developed this problem . The little red light comes on to indicate that the recording has started at the appropriate time but nothing gets recorded. I have gone to the channel that is supposed to be recording and when I hit the OK button on the remote it should indicate a recording is in progress but all I get is a message that says " One moment please this channel should be available shortly " and the screen is black ( no picture ) . I had a friend come over with his unit to determine if it was a line problem from the provider that was causing the problem or if it was my unit that was faulty. His unit works perfectly so it is definitely a problem with my unit .The provider tried several times to resend the signal to see if it would correct the situation but that did nothing to correct it . I contacted Motorola Tech dept. and they indicate it is likely a problem with one of the tuners . Where can I bring this unit for repair in Windsor , Ontario , Canada as the provider ( Cogeco ) will not help in any way as the unit is no longer under warranty . ?
If you cannot get it repaired, note that it has a 120GB disk-drive -- very small when compared to the latest model (500GB), and note that the disk-drive probably is approaching 10 years old -- doomed to "fail" soon. Replace it, and add an external-SATA "Expander" to add another 1000GB of storage of recordings.
Posted on Mar 02, 2015
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Posted on Jan 02, 2017
Tips for a great answer:
New updates available for service issues such as freezing and start up/ recording issues (firmware 2011) are also available from the DGTEC website.download and put on usb drive
Please update software first before replacing hardware...
From DGTEC Website Software Upgrades page: -
Click on the relevant link below to download the latest software update for your DGTEC product. For further help and assistance, please access the DGTEC Call Centre via the Support page.
* DG-FV500PVR Upgrade (zip file 4.3Mb)
* DG-HD6760 Upgrade (rar file 2.3Mb) Upgrade instructions DG-HD6760 (25Kb)
DG-FV500PVR - 500GB HD PVR WITH TWIN TUNER (FREEVIEW)
DG-HD6760 - HD SET TOP BOX WITH USB RECORDING
DG-HDMP1080 - HD MEDIA PLAYER
DG-HDMP1080P - WIRELESS HD MULTI MEDIA PLAYER / STB
DG-HDMP1080TT - HD MEDIA PLAYER WITH TWIN TUNER
DG-HDMP500TT - (NEW MODEL RELEASE)
DG-DABVPR1TB - 1TB HD PVR WITH TWIN TUNER WITH INTEGRAT
DG-DABPVR500GB / DG-DAB+500PVR- 500GB HD PVR / TWIN TUNER WITH INTEGRATED
TV-6600 BAUHN UNIT- 500GB HD TWIN TUNER PVR
GG-HD1200PVR- BAUHN UNIT WITH TWIN TUNER
Note: - Master Override Password 1973
Read instructions carefully before commencing. Software needs to be carried out while the PVR is cold. Go to "Telefix" website and select "Service Guide" or "Download Service Manuals" and download software to a location on the PC Hard Drive.
Unzip file and copy "usb.upg" software onto a blank USB Memory Stick.
Plug USB Stick to USB port of PVR
Connect Power to PVR and switch on so that that the booting process commences.
Press 'Menu' button and scroll left or right by using the arrow buttons to find 'Installation' then press OK to select.
Note: PVR may freeze and not allow selection. Several attempts will be required to enable selection. If problem persists, switch OFF PVR to allow it to cool down then try again or use the alternative method.
1a. Disconnect mains power.
2a. Plug USB Memory Stick to USB port.
3a. Press and hold the CH down arrow button on the unit and then connect mains power.
4a. When the display starts counting down release channel button and the upgrade interface will appear on screen.
7. Scroll down to 'USB Menu' by using the arrow down button then press 'OK' to select.
8. Scroll down to 'USB Upgrade' by using the arrow down button then press 'OK' to commence software update.
· Note: - Please do not shutdown PVR or remove USB Stick during the update process. When the update is complete the PVR will power down and reboot again as normal.
Once the update has completed, reset the PVR by restoring back to Factory Default.
Press Menu ? Installation ? Factory Default ? enter password 0 0 0 0 ? Select 'Yes' ? press OK to rescan channels.
Check Software Version, Press Menu ? Installation ? Version Info ? OK
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