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Motorola Dual Tuner PVR 6412-III ( HD )

I own a Motorola Dual Tuner PVR - DCT6412 - III . I am having a problem with the recording on my unit . I can record a current program in progress only . It will not record any single FUTURE programs nor any serial programs that I have set up . I should say that it was working fine for the past year and all of a sudden developed this problem . The little red light comes on to indicate that the recording has started at the appropriate time but nothing gets recorded. I have gone to the channel that is supposed to be recording and when I hit the OK button on the remote it should indicate a recording is in progress but all I get is a message that says " One moment please this channel should be available shortly " and the screen is black ( no picture ) . I had a friend come over with his unit to determine if it was a line problem from the provider that was causing the problem or if it was my unit that was faulty. His unit works perfectly so it is definitely a problem with my unit .The provider tried several times to resend the signal to see if it would correct the situation but that did nothing to correct it . I contacted Motorola Tech dept. and they indicate it is likely a problem with one of the tuners . Where can I bring this unit for repair in Windsor , Ontario , Canada as the provider ( Cogeco ) will not help in any way as the unit is no longer under warranty . ?

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If you cannot get it repaired, note that it has a 120GB disk-drive -- very small when compared to the latest model (500GB), and note that the disk-drive probably is approaching 10 years old -- doomed to "fail" soon. Replace it, and add an external-SATA "Expander" to add another 1000GB of storage of recordings.

Posted on Mar 02, 2015

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Posted on Jan 02, 2017

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Do you know where I can find the firmware update (1.18) for a Bauhn 1Tb PVR?


http://tempoaustralia.com/sw/as-pvr1000r/AS-PVR1000R_IM.pdf

DG-DABVPR1TB
down load and put on a usb drive,
DGTEC firmware 2011 updates available
New updates available for service issues such as freezing and start up/ recording issues (firmware 2011) are also available from the DGTEC website.

Please update software first before replacing hardware...


From DGTEC Website Software Upgrades page: -


Click on the relevant link below to download the latest software update for your DGTEC product. For further help and assistance, please access the DGTEC Call Centre via the Support page.



Obsolete Products



* DG-FV500PVR Upgrade (zip file 4.3Mb)

* DG-HD6760 Upgrade (rar file 2.3Mb) Upgrade instructions DG-HD6760 (25Kb)



New Products



DG-HDMP1080

DG-HDMP1080P

DG-HDMP1080TT

DG-HDMP500TT

DG-DABVPR1TB

DG-DABPVR500GB

DG-HD2104AND



Models

DG-FV500PVR - 500GB HD PVR WITH TWIN TUNER (FREEVIEW)
DG-HD6760 - HD SET TOP BOX WITH USB RECORDING
DG-HDMP1080 - HD MEDIA PLAYER
DG-HDMP1080P - WIRELESS HD MULTI MEDIA PLAYER / STB
DG-HDMP1080TT - HD MEDIA PLAYER WITH TWIN TUNER
DG-HDMP500TT - (NEW MODEL RELEASE)
DG-DABVPR1TB - 1TB HD PVR WITH TWIN TUNER WITH INTEGRAT
DG-DABPVR500GB / DG-DAB+500PVR- 500GB HD PVR / TWIN TUNER WITH INTEGRATED
TV-6600 BAUHN UNIT- 500GB HD TWIN TUNER PVR
GG-HD1200PVR- BAUHN UNIT WITH TWIN TUNER
Note: - Master Override Password 1973



Instructions:



Read instructions carefully before commencing. Software needs to be carried out while the PVR is cold. Go to "Telefix" website and select "Service Guide" or "Download Service Manuals" and download software to a location on the PC Hard Drive.
Unzip file and copy "usb.upg" software onto a blank USB Memory Stick.
Plug USB Stick to USB port of PVR


Connect Power to PVR and switch on so that that the booting process commences.
Press 'Menu' button and scroll left or right by using the arrow buttons to find 'Installation' then press OK to select.
Note: PVR may freeze and not allow selection. Several attempts will be required to enable selection. If problem persists, switch OFF PVR to allow it to cool down then try again or use the alternative method.

Alternative Method



1a. Disconnect mains power.

2a. Plug USB Memory Stick to USB port.

3a. Press and hold the CH down arrow button on the unit and then connect mains power.

4a. When the display starts counting down release channel button and the upgrade interface will appear on screen.


7. Scroll down to 'USB Menu' by using the arrow down button then press 'OK' to select.

8. Scroll down to 'USB Upgrade' by using the arrow down button then press 'OK' to commence software update.

· Note: - Please do not shutdown PVR or remove USB Stick during the update process. When the update is complete the PVR will power down and reboot again as normal.

Once the update has completed, reset the PVR by restoring back to Factory Default.
Press Menu ? Installation ? Factory Default ? enter password 0 0 0 0 ? Select 'Yes' ? press OK to rescan channels.

Check Software Version, Press Menu ? Installation ? Version Info ? OK
download and put on usb drive

Software Updates
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Apr 11, 2015 | Televison & Video

2 Answers

I have no IP. How do I fix this?


I'm unsure why you think it would have an IP address on the DVR. Does it actually have a network connection jack?
The manual doesn't reveal anything about networking:
http://www.nwtel.ca/media/documents/tv/dcx3510-m_user_guide.pdf

http://www.nwtel.ca/media/documents/tv/dcx3510-m_user_guide.pdf

Feb 27, 2015 | Motorola Lot Of 2 Dch-3416 Hd Dual Tuner...

1 Answer

How use Tivo on Motorola DCT6412 III?


this works to record progam you watching
1. press menu key
2. highlight DVR button by using either < or > key then press OK button
3. answer prompts

Do this to set up a recording in advance or a series recording
1. Hit the guide button
2. scroll thru channels until you find program you want to record
3. scrool over to red dot press OK button
4.you can the highlight red dot for one time recording or go down one to record every episode. make sure you check the settings for this program.

Hope this Helps.

Mar 19, 2009 | Motorola Televison & Video

1 Answer

Motorola Dual Tuner PVR - DCT 6412-III --- HELP


I was just reading another blog on this problem and it seems you must clear any recording setup you have for the program the go to the settings and in the history file delete all listings of it. This can take a while as you must delete them one at a time. Then you can reset the series or single recordings. Seems to work for some people. I am having the same problem and programs are disapearing one at a time. Good Luck
Smalltown

Feb 24, 2009 | Arris DCT6200 DTV Receiver

2 Answers

Motorola Dual Tuner PVR - DCT 6412-III --- HELP


Hi.
The information provided shows that tuner 2 isn't working at all on at least the selected channel. This could be a problem on just some channels with this tuner or possibly all channels. You can verify this by hitting the "SWAP" button on the remote to switch tuners while viewing a live program on a problem channel. If you choose the same channel for each tuner, I expect you will see program on one and "one moment please" or freezing or pixelation on the other. The confusion about recording comes about because of how the DCT6412 chooses which tuner to use for recording versus viewing. If you activate record on a channel you are watching, it will use that tuner. If you see it, it will record. For future or series recordings though it will automatically choose to use the alternate tuner so that it won't have to change your channel selection. Since there is no input signal detected on the other tuner, it will actually record but there will be nothing to see on play back. What causes this? It is probably that tuner 2 has failed. There is a slim chance that your cable signal coming in is either too strong or too weak but this is unlikely since the DCT6412 splits and then amplifies the cable input signal before distributing essentially equal signals to both tuners (the plug on coax adapter on the back feeds the cable signal to an AGC amplifier within the DCT6412 and then splits and distributes that output to both tuner inputs). You could check the OOB AGC level as described here http://www.cable-help.com/ but I think your problem is more likely that tuner 2 has gone bad. JM Belleville Ontario


Dec 12, 2008 | Arris DCT6200 DTV Receiver

1 Answer

Freeview/Humax/Freesat


No you cannot record on to your pvr in HD, and yes you will have to wait for an HD-pvr unit. This is because of the HDCP agreements.

Jun 16, 2008 | Televison & Video

1 Answer

Samsung TV Mode not supported message


check to see if the output is set to 480i. HDMI does not support 480i - http://samsungplasmatvfaq.com/index.php/Display_settings

Oct 08, 2007 | Samsung LN-S2651D 26 in. LCD Television

1 Answer

Cannot record thru line 1


If you could but now you cannot then this is a circuit break down- although check your set up , but I feel it is the machine beginning to die

Jun 15, 2006 | Sony RDR-GX315 DVD Recorder

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