- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There are many reasons why iTunes will not recognize your iPod, whether it's dust or dirt blocking your dock connector or a system setting gone wrong. No matter what model iPod you have, here are a few suggestions for helping the problem of iTunes not recognizing iPod:
Generally speaking, when iTunes does not recognize iPhone, it may have something to do with the version of iTunes. If you are using an old version of iTunes on your computer, it may not be capable of recognizing your iOS devices. So updating iTunes to the latest version is a fastest way to get the problem solved.
If you are running iTunes in the latest version, but still can't get your iPod recognized, you may want to take a look at your computer, sometimes if your computer lacks necessary software, it might lead to the malfunction of iTunes.
USB port on your computer can be another reason why iPod not recognized by iTunes. So you can try more than one USB port to see whether the USB port works well.
Of course, your iPod may also be the cause of iTunes not recognizing iPod. At this moment, you can restart your iPod by holding the Sleep/Wake button and Home button at the same time until you see the Apple logo, then connect iPod to computer with USB cable again.
You should also make sure your iPod trusts your computer, because after changing a new system on computer, your iPod will regard it as a new computer. What's more, you should check out whether Apple Mobile Device Support is installed on computer.
After checking out all the aspects mentioned above, you can try to connect iPod to computer with the USB cable again.
Apple products do not pick up virus of any sort. The problem with your iPod most probably is due to a broken hard disk. If you reset the iPod, hold it close to your ear and take note of a clicking sound. An iPod that's working properly should have no clicking sounds or anything when you reset it. If you can hear one, you have to have the hard disk replaced. Also, before having it replaced, check if you can place it on disk mode and then perform a full restore. Most problems can be solved by resetting the factory settings.
If nobody has figured out this problem or if anybody else is having the same problem I have a solution that could possibly work. I had the same problem so I right clicked My Computer and went to Properties. Click on the Hardware tab, and then click on Device Manager. Scroll down to Universal Serial Bus controllers look for anything that may have a yellow exclamation point. Mine said something like Apple Ipod Driver or something along those lines. Right click that and click Update Driver... Then click Next and it should update it for you and work fine. Hopefully this will help anybody that is having this problem.