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Code 78 makes all black copies.

Hello again

I was able to enter simulation mode for the CS-2114 copier as you said. I pressed in 78 and pressed print and it went to "98" (96?). I pressed a few buttons after nothing seemed to be happening and nothing again, and pressed stop/clear to exit. Powered machine on again and now get all black copies. How do I get back to where I was?

thanks

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Hi!
I checked the service manual and those numbers are not error codes.I don't know what they mean, but the black pages could be several things. According to the book, the exposure lamp could be bad. Look to see if it lights up after you push the print button. If it is not on then the lamp is probably blown. If it does light up, then you have something blocking the image from being projected on to the drum. Carefully remove the toner cart., dev. unit, and then the drum unit. Look to see if there is paper jammed anywhere. It also could be the thermal fuse mounted on the lamp assy(scanner) or a bad power board(AVR PCB) or the main circut board. You should call a local service tech for an estimate. If their a decent company they won't charge you for the estimate. Good luck!

Posted on Jan 11, 2009

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