Question about Sony Playstation 3 (PS3) Console

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My PS3 doesn't recognize data from any discs anymore. When I put a game, dvd, or audion disc in, it doesn't read it. It just sits there on the main menue.

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  • Justin Washburn May 11, 2010

    Was the system dropped?

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  • 111 Answers

Sounds like the laser head could be dirty, try running a CD/DVD cleaner without fluid and see if that helps.

My goal is to help you find a solution to your problem, if you found this helpful please give it the appropriate rating.

Thanks
Ken

Posted on Dec 11, 2008

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Posted on Jan 02, 2017

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1 Answer

Ps3 slim error code 8001002b what could this code be.


The code means "dirty or damaged disc". The PS3 has encountered some kind of problem reading the disc.

Possibly the laser could be having problems, possibly the disc.

Try another game disc. If it works, the game disc you are trying to start is somehow damaged.

If it doesn't, the laser most likely has a problem.

If the laser is the problem you can try and clean it with a DVD laser lens cleaner like this one :
http://www.walmart.com/ip/Innovera-CD-DVD-Laser-Lens-Cleaner/14915544

Regards

Sep 28, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 not spinning disc, replaced spindle motor, did not fix. Please help


Hi there, this is because the actual laser needs replacing, not the disc spinner motor. With the PS3 the laser reads the disc data type, whether it be a DVD, game , audio cd or blu ray movie. It then spins the disc up to the required read speed. When the laser is faulty is cannot read the disc type so will not spin at all.

Hope this helps

Jan 23, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

My playstation 3 does not recognize the PS3 disc's anymore but does still read the PS2 disc's. Is the Bluray going out? Can i buy just that part to fix it?


Hi,

The answer to your question is a definite Yes.


This is a very common problem with the PS3 and is most often caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer 'see' or read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.


The symptoms you describe are quite typical of a failure of the Bluray laser whilst the other laser is still functioning to read DVDs and PS2 discs.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa

Dec 31, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 does not read the discs anymore. I bought a new one thinking that it might be the games not working since I had the system in the car a while but that is not it. My ps3 does not want to read discs....


you need to purchase a lazer disc cleaner it looks and works just like a normal dvd disc but it has brushes on it that when put through the player brushes the dust of the laser lens this needs to be done on a regular bases to keep your lazer working to its optimum level and hense fixing your problem.



or click here to download repair guide

Dec 29, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I am trying to copy a ps3 game to my computer,but the dvd drive in my computer wont read the disc.Any ideas


The playstation 3 game format is in Blu-ray... but also a special format of Blu-ray to keep people from making illegal copies of the disc. Also the disc is formatted in a way that a PC will not recognize the disc unless the drive has been modified illegally. A standard DVD drive will not recognize a Blu-Ray disc.

Nov 08, 2009 | HP LightScribe dvd640i (DVD640I)...

1 Answer

Ps3 wont read games or dvd. but main menu is fine. system less than year old.


unfortunately sounds like your laser is shot. if the disc inserted icon is showing yet no discs will be recognized in there relevent places on the xmb then i'm afraid your laser is most definatley...to put it technically...caput. if you have warranty use it immediatley.

Aug 02, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 won't read game discs or DVDs


no mate u need 2 send your ps3 back 2 sony this happened 2 me mate they havent got a solution 4 it they believe that the blu ray laser has burnt out meens you play 2 much lol

Jun 14, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

When i entered the cd to my ps3 it wont eject anymore and it does'nt appear in the menu???


If the PLAYSTATION 3 does not recognize the disc: To PS3 Support Site

  • Remove the disc and reinsert it.
  • If the disc has a label, insert it with the label side up.
  • Check whether the disc is scratched or dirty. If dirty, wipe it gently with a soft cloth.
  • Make sure the disc has not been exposed to high temperatures, high humidity or direct sunlight. When discs will not be used for an extended period of time, store them in their cases. Stacking uncased discs or storing them at an angle can cause them to warp.
  • DVD-R/DVD-RW/DVD+R/DVD+RW discs that have not been finalized cannot be played.
  • When outputting DVD content or PLAYSTATION 3 format software in SD resolution, only discs recorded in the NTSC standard can be played.
If You need to Contact Customer Service Call Sony at

1-800-345-7669 (SONY)
Mon - Sat 6:00AM - 8:00PM PST
Sun 7:00AM - 6:30PM PST

Good Luck,
-Rel

Jun 01, 2008 | Sony Playstation 3 (PS3) Console

3 Answers

Not reading disc


i have that problem too although mines is 40GB version i thought it was the grand theft auto 4 bug that had fucked it up but now it looks like a sony problem , gonna have to send it back which i really dont want to do

May 08, 2008 | Sony Playstation 3 (PS3) Console

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