Question about HP Photosmart E217 Digital Camera
Ive had my camera for over a year and have never had any problems transferring my images to my lap top. however the last few days when i connect my camera to my computer with the usb card, it will take the time to read all of the images, and shows the proper number of images, but when i click begin transfer it says check your image capture device connection and try again. i dont believe its the usb cord since it will read the images, and i uninstalled and reinstalled the program on my computer, so i have no idea what the issue could be. any ideas??
Try NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
Posted on Sep 16, 2012
SOURCE: Transfer the photos
This can occur due to 2 reasons..
1) Bad USB port: Try connecting to a different USB port and see if it works. If it does then its probably a problem with the USB cable.
2)Bad USB cable: You can resolve this by Changing the cable or by getting a USB card reader. Specify the details of your Memory card and i will help you find a card readr that suits your card..
Posted on Jun 16, 2008
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