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Call the station to see if they are testing their signal. Also check the signal strenght: turn to channel WGEM and usung the signal meter in the converter box check to see if you have a strong signal. If signal is week change the direction of the antenna or get a signal amplifier; especially if you live more than 10 miles from their broadcast tower.
My understanding is that the Digital signal is weaker than the analog, so need a stronger antenna to pick up the digital signal, and MAY still not get any reception at all. Have you considered satellite for you RV? Won't need the converter at all then.
Ok first I can save you some money. Take your "HDTV" antenna back. There is nothing different about the antennas needed receive analog and digital signals. If you got reception without your converter box, use the same antenna with your converter box.
Next let's see if there is a problem with the box. Hook up a television with the antenna. How many stations do you get? Now hook up the same television & antenna, but this time put the converter box between the antenna & the TV. Do not turn on the box. Now how many stations do you get? If the number is different, the box is not allowing the antenna signal to pass through. That is bad. You want your signal to pass through the box so you can still pick up stations that don't broadcast digitally. Some areas of the country will not be covered by digital stations from all major broadcasters when the changeover happens in Feb.
My suspicion is either you did not have the antenna hooked up to the converter box when you searched for channels OR you are in an area that is not yet broadcasting digitally.
I hope this helps you solve your problem. Thank you for using FixYa and feel free to add more questions here by using comments.
Set your television to channel 3. Then power on your Insignia unit and run the auto-search function as described in the user manual found here - http://www.insignia-products.com/skins/skin_1/Topics/Documents/07-576_NS-DXA1_WEB.pdf
When you say you "lose" channels, you probably mean there's no signal there anymore but they are still in the channel memory. This is normal if you have a rotatable antenna. You need to mark the rotator (or just keep a chart nearby) with the heading for each channel.
If you mean you're losing channels from memory when rescanning after turning the antenna, the only solution I can offer is to record the channels found (and their signal levels) after scanning a direction. Then change directions and rescan. See what new channels have been found, what have been lost, or how signal level has changed on common channels. Then you can manually add whatever you need, and you'll know what direction is best for each. It's tedious, but you should only need to do it once.
I had a similar problem. I then noticed that my antenna has a RG6 cable. This is good. My TV requires RG6 and requires TV(RF) cable that is also RG6. Insignia comes with a TV(RF) cable that is RG59! That's a cable with a smaller diameter center connector than RG6. Consequently, when that smaller RG59 was run from the converter box to the TV's larger RG6 female connector, no signal connection was completed since the center connector made no physical contact with the TV's female connector. I found a RG6 cable to replace the RG59 cable supplied with converter box and all worked then. Also, you must force the antenna's RG6 male plug into the smaller RG59 female connector, but it'll make it.