Question about Sharp AL-1641CS Laser Digital Copier

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2 lines down the right side of paper - sharp 1641 CS copier

Hi keith, you came up with a solution for me last week and since then we have received a new drum - i replaced the old one and we still have the problem - though i can see how the drum could cause this because this new one had a defect and also created strange marks down the paper. - do you have any other suggestions?

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  • jdistel Dec 15, 2008

    Thank you for your help - I have tried cleaning it with alcohol and when i make a copy on the glass itself the lines still appear - it seems that the rollers are fine. Any other ideas?



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Your problem is most likely not the drum.
Can you make a copy on the glass itself and the lines DO not appear?
if yes this confirms it is not from the drum. Open the top and look at the Small strip of glass : is it dirty or have two dots, white out or Anything on there???? clean w/ alcohol. Any dots will look like lines when making a copy because the paper is moving on the glass.
If the lines are still coming out even on the glass then take a look at the Fuser (exit where it gets hot) are the rollers smooth and uniform or are they scratched???

Posted on Dec 12, 2008

  • CheckitRight
    CheckitRight Dec 15, 2008

    If the lines still come out when copying on the glass then check the fuser for any scratches (exit where it gets hot)

    Or take out the drum and look inside, you will see a strip of light, clean ( there may be toner on the light )



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