Question about Creative Labs ZEN Vision:M Digital Media Player

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Creative zen microphoto v0.0.65

Ok when i turn the damn thing on it goes to the menu with clean up format all reload firmware and reboot, i made it reload firmware to update it but it still isnt working and my computer doesnt want to aknowledge its existence.

im one step away from smashing this thing!

please help
I was just listening to a tarck and then my zen just shut off. When i put in on again it went into recovery mode, ive tried everything clean up, format all, reload firmware and reboot but nothing works. i then reset it from below but when it starts it just says firmware problem and shuts off. ive tried everything and im desperate to fix this because zen mp3's are expensive. i would be grateful if there was a solution to this.

Many thanks

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If a problem is occuring with the firmware, then just go onto the CREATIVE ZEN website /www.creative.com and select the model of your creative mp3 player.. once you have selected the modell it will then scan your mp3 player to check what it is required and then reccommends the downloads listed. However it is vital that your mp3 player is connected to your pc via usb lead.

Posted on Dec 12, 2008

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Posted on Jan 02, 2017

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2 Answers

I need to reformat my Zen. How


To format a Creative Zen is quite simple. Turn off you player. Then hold the play button and turn on your player. You will now see a menu that gives you options to format. After, select the option to reboot/ restart. There are other options to clean up and reload firmware also.

Thanx and i hope this helps
Please rate this solution

Jul 17, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

From: chrisboyd9@yahoo.com


Reboot is the mildest of the two - it will restart the player without erasing any songs. Try that one first, and let me know how it performs. Fromat and firmware will erase all songs on the player.

Sep 09, 2008 | Creative Labs Zen MicroPhoto MP3 Player

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When i turned my creative zen v plus mp3 on it said firmware problems.and i t had a choice to clean up delete firmware and reload firmware . 1 more it was reboot and i tried all of them and none of them...


my 8gb black white creative zen microphoto mp3 gets to the recovery mode screen and has the four options i tried every thing and it wont work wat do i do???????

May 20, 2008 | Audio Players & Recorders

1 Answer

Creative zen microphoto v0.0.65


i can install anything inside it

Apr 02, 2008 | Audio Players & Recorders

1 Answer

Clean Up, Format All, Reload Firmware, Roboot


Cleanup does a cleanup (defrag) of the hard drive
format all formats the drive (wipes everything off)
reload firmware is software on creative site to update you unit which you should do .
and reboot is like a reset, turns it off and back on

Dec 14, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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Creative zen microphoto v0.0.65


my creative zen is being dumb no matter what i push the recovery mode is still gonna be there what do i do

Nov 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

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Zen Microphoto frozen..


Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.

Jul 29, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Zen Microphoto


get it to see the unit again and download the latest firmware.
if after that it still wont load your hard drive is toast. (did you drop it)?

Jun 02, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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