Question about Tomtom ONE GPS Receiver

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Can't lock on to satellite signals

Is there a reset option on my tomTom One ?

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  • spider_ma915 Dec 15, 2008

    Managed to resolve problem myself by updating software on line.

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Logged TomTom onto website, downloaded ver 2.5 and the problem appears to have resolved itself. Satellites found straight away. Have tried it on todays routes and no further problem.

Many thanks for coming back to me.

Phil

Posted on Dec 12, 2008

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TOMTOM GO LIVE 2050 problem with TOMTOM Server


Have you been able to get satellite connections (signals) when you're outdoors ? and not under/around tall buildings or overhanging obstructions.
Regularly get QuickGPSfix update (using TomTom HOME) to download the latest satellite positions (for the next 7 days), to enable your GPS to find the satellites quicker.

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GPS can't get a lock on satellites?


If your GPS can't get a lock on the current position or find GPS satellites....

a) For TomTom only: Be sure you have the latest "QuickFix" update installed in your GPS. It helps to get a lock on GPS satellites much faster (within 15 seconds, instead of several minutes).

b) Be sure you're outside of any building. Most GPS don't work at all inside (with exception of TomTom and only if you have the latest QuickFix installed and you are within 10 ft. of a window).

c) Tall buildings can make difficult for a GPS to lock on the satellites. If you're in the middle of tall buildings (on the street), move to more open space (like a park or an intersection with shorter buildings).

d) Try resetting your GPS. Most GPS have a "RESET" button (TomTom GPS's have it on the bottom). Resetting your GPS may help it get a lock on its current position.

on Apr 03, 2010 | GPS Devices

Tip

Satellite signal taking ages to come up


If your tomtom is taking ages to find a satellite signal, it may just need the GPSquickfix updated.

You can get this updated using the Tomtom Home software thatcame with your device or you can download if from the Tomtom website.

The reason this happens is that the satellites are constantly moving on different paths etc and the GPSquickfix files is updated weekly with that weeks satellite paths.

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1 Answer

How to regain my gps signal?


The problem can be fixed by resetting the tomtom one xl gps receiver. Tomtom one xl gps receiver is common with this problem, after resetting it, it is most likely it will happen again. So be ready to keep resetting over time.

It most like is as a result of bad strength to search and detect the satellite. So you have to adjust the antenna also to a area where it can pick signals easily. This is quite uneasy because the areas to locate the satellite varies in terms of the location you are.

Software update will not fix this problem as well as the quickgpsfix, so the bes solution is for you to keep resetting it.

Hope this info helped. Thank you for using fixya.

Jan 21, 2011 | Tomtom One XL GPS Receiver

1 Answer

Tom Tom 540 can't find satellite signal for past hour


The problem can be fixed by resetting the tomtom one xl gps receiver. Tomtom one xl gps receiver is common with this problem, after resetting it, it is most likely it will happen again. So be ready to keep resetting over time.
It most like is as a result of bad strength to search and detect the satellite. So you have to adjust the antenna also to a area where it can pick signals easily. This is quite uneasy because the areas to locate the satellite varies in terms of the location you are.
Software update will not fix this problem as well as the quickgpsfix, so the bes solution is for you to keep resetting it. Hope this helped. Thank you for using fixya.

Jan 20, 2011 | Tomtom GPS Devices

1 Answer

NO GPS SIGNAL


The problem can be fixed by resetting the tomtom one xl gps receiver. Tomtom one xl gps receiver is common with this problem, after resetting it, it is most likely it will happen again. So be ready to keep resetting over time.
It most like is as a result of bad strength to search and detect the satellite. So you have to adjust the antenna also to a area where it can pick signals easily. This is quite uneasy because the areas to locate the satellite varies in terms of the location you are.
Software update will not fix this problem as well as the quickgpsfix, so the bes solution is for you to keep resetting it.
Hope this info helped.

Dec 22, 2010 | Tomtom One XL GPS Receiver

1 Answer

No gps signal with tomtom


Solution for No GPS Signal

To pinpoint your location, you need to get signals from at least 4 satellites. If you receive signals from less than 4 satellites or the signals are not strong enough, the Driving View stays gray and one of the following messages is shown in the bottom right corner of the Driving View:
  • Waiting for a valid GPS signal
  • The GPS signal was lost sec ago
Note: In previous versions of the TomTom application the message may vary.
If you see any of these messages, try the following:

Finding a GPS signal
In the following cases it can take up to 5 minutes to find your current position:
  • You use your TomTom device for the first time.
  • You haven't used your TomTom device for a longer time.
  • Your TomTom device has been relocated without using it (e.g. after traveling by plane or train).
If it takes longer than 5 minutes, make sure that you are in an open place without tall buildings or trees around you.
Once your TomTom device has located your current position, the Driving View is shown in full color and shows your position on the map.
Tip: Most TomTom devices can use QuickGPSfix™ to locate your current position faster.

Flight mode
On devices with built-in GPRS connectivity, flight mode also disables your device’s GPS reception.
To switch flight mode off, tap Flight mode in the preferences menu and then select Restore connections.


Clear View
Your TomTom device must be outdoors to locate your current position.
Try repositioning your device in your car; ideally, try to position it at the lowest possible point directly on the windscreen.
Some vehicles have a heat reflective shield embedded in the windscreen, which may prevent your device from locating your current position. If this is the case in your vehicle, use the TomTom External Antenna Kit (available as an accessory).
Tip: As a reference, place your device outside your parked car to see if it can find your current position.


Reset your device
Reset your TomTom device. Click here to learn how to reset your device.


Install the latest application
We recommend always having the latest version of our application installed on your device.
See also: How to check for and install an updated version of the TomTom application?

Feb 01, 2010 | Tomtom ONE GPS Receiver

1 Answer

Can't get a GPS signal for last 24 hrs


I had a similar problem and did solve it with the soft reset (pressing reset button). I have a One XL and there is a small reset button that you push with a paper clip. On the XL 330 you press and hold the on/off button for 15 seconds and the unit should reset.

My symptoms: Would not find a GPS signal. When I looked at the GPS Satellite status (press on the GPS signal strength bars, again on the GPS/battery status) you can see it locking on up to 8 satellites but would still not show a gps signal lock. Normally it only takes 4 satellites to get a gps lock. My other sympton was that when I attached the GPS unit to the computer and operated it with TomTom Home, it worked fine and locked on to the gps signal quickly (even inside my home). But it would never (at least for 30 minute trips) lock on to a gps signal. After doing a reset it began working normally and locked on to a gps signal after finding 4 or more satellite signals.

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2 Answers

Waiting for valid gps signal


Try resetting your device. Depending on the model you have, this is done by either using the pin or holding down the power button for about 15 - 30 seconds. You'll know the reset has been successful when the legal agreement come up when it comes back on. Once this is done, go outside and on the device, go to the satellite detail screen and wait until several (about 4) of the bars are 75% or higher (they should change colors). You should go the the regular screen after that and you should be able to navigate again.

Mar 31, 2009 | Tomtom ONE GPS Receiver

20 Answers

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I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.

I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".

The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.

I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.

This may not work for everyone but this is what it took to get mine working.

Cheers

Jul 09, 2008 | Tomtom One XL GPS Receiver

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