Question about Gateway 510H Pentium 2.4 GHz, 256MB RAM, 40 GB HD, DVD/CD-RW, Mini Tower Computer (510HRB) PC Desktop

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I have no icons and no start opption. and cant right click

I was on my pc and got a virus on it and installed avg and cleaned my pc. restarted and now i have no icons or a start menue. i cant right click or nothing. i have to ctrl ault delete to perform any task

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  • jimyjakjr Dec 18, 2008

    i tried to but it didnt work.thanks for trying tho. i think im gona have to re-install windows:(



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  • 2,110 Answers

Try to boot into safe mode by pressing F8 while booting,then on start>RUN type msconfig & select startup tab ...then uncheck the items those are not required....

Posted on Dec 11, 2008

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Have a virus on my Dell 3000 Dimension; it was better today than yesterday; it would not let me on the internet today it did. I contacted Office Depot and they told me to come in and buy a flashdrive and...


Go to this link and download the file: http://download.avg.com/filedir/inst/avg_arl_ffi_all_100_110314a3613.zip. Unzip it to your flash drive if possible. Restart your computer and when the screen that says dell comes up, look for something that says "Boot Devices" or something along those lines. There should be an "f" key next to it and you need to press that key before your computer start to load up windows. This will boot off your flash drive and the program you downloaded earlier will scan your hard drive for viruses and should remove as many as it can find. You can get more information on how to use this program by going to http://www.avg.com/us-en/avg-rescue-cd#tba3.

May 11, 2011 | Dell Dimension 3000 PC Desktop

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Dear Sir, My spyware doctor expired last feb. 2011, insted of renewing it, i purchase spyware doctor with anti virus on line last jan 18, 2011. Question: 1- why the expired spyware doctor is keep on...


If i understand this correctly, you have purchased Spyware Doctor, but can't install it. If this is true, click "start", find "control panel" and click to open. When control panel opens, find "Programs and Features". Right click on that and open. Find Spyware Doctor in the list that comes up and right click on that. Click on uninstall. Click, next, or allow on all windows that pop up. At the end you will see "finish". When done if it doesn't prompt you to restart, then do so. Now go back into progarms and features and make sure anything having Spyware Doctor is gone. If so exit.
When computer restarts, install your insatllation cd for your spyware. You should either see "run" or "allow", or a window will pop up and, at the bottom of the window, You should see "open file with...". Click on that. This will open another window that lists your files for the software. You should see "autorun", maybe with a icon, or, 'autorun.exe". Right click on the auorun file and it shoul start your download immediately or will ask you to allow to run. When downloading, you might have to click next or allow on certain things for download to complete. When it gets to end, click on finish and if not prompted to restart then do so. After restart, you sofware may open or you may have a new icon in your group. If it doesn't open automatically, click on the icon.

Mar 23, 2011 | PC Desktops

1 Answer

Hello. i am using AVG Anti-virus free edition 2011.it is very good. my problem is that AVG deduct a virus in the system when i set up the Avg on whole PC scan now i am unable to remove it.i have tried so...


Hi

Just to to start, choose control panel, choose add/remove program, remove AVG 2011.

Another way, go to program files, click right mouse on AVG program, uninstall it.

I hope it solves you problem

Feb 21, 2011 | HP (PC027A#ABA) PC Desktop

2 Answers

Rundll


Not familair with the yaabaa virus/spyware but usually this error is because your av got rid of the infection but didn't clean up the registry entry. So windows tries to load it and can't find the file so shows the error. So AVg killed it but it didn;t clean up afterwards.

Apr 07, 2010 | Dell OptiPlex GX270 PC Desktop

1 Answer

I cant access all the programs in my computer...example, i will open the Paperport prog in my desktop, it wil not open, maybe its because of the virus. How can I remove all virus in my computer? Please...


If you believe it's a virus you caught, I would go to avg.com and download the free AVG antivirus. It's an excellent antivirus for free. Then, after install, be sure to update the virus signatures. Finally, run a complete scan on your C: drive.

Also, have you tried to right click Paperport and choose OPEN instead of double clicking?

Feb 22, 2010 | PC Desktops

2 Answers

Icons freezing after computer starts up


I think your account might be corrupt, and should probably be deleted. I would highly recommend backing up your data to an external hard drive or create a temporary folder on your C drive, then create a new user account through the control panel. Once this is done, log off of the current account, login to the new account. Locate the icon titled My Computer. Right-click the icon and choose Properties. Look for the tab titled Advanced- click it. Midway down under User Profiles there should be a button titled Settings- click it. IN the list that populates with the user accounts (profiles) stored on your machine, highlight the account that you were just previously logged into (the original account that you were experiencing problems with). Once the old account name is selected, choose the button titled delete. Now, you can restart and log back in. This should put you back at a ready state. It will also resolve your problem if spyware was to blame for your inital problems. Let me know.

Mar 26, 2009 | E-Machines eMachines Desktop PC

1 Answer

Computer Virus -- No icons


Wow, you just might have picked up a virus. The first thing you want to do is disconnect that computer from the internet ASAP. Next thing is to (on a known clean computer) download an anti-virus, anti-malware program and a firewall. I like Malwarebytes, AVG and COMODO and they are free (well for the most part). Next, install them on the computer that you have been transferring files to because it might have been infected during the file transfer and it will help with the next phase. Copy and past the installer files to a clean USB stick so that they can be transferred to the infected computer. Next, start the infected computer (IC) in regular mode and hit the Windows key (it’s on the bottom left) and this will/should open the start menu and you should be able to access the USB stick and install the rograms. If you wanted to be brave, reconnect the computer to the Internet and download the updates for AVG and Malwarebytes. Now, turn restart the computer in safe mode with out any networking. After it loads up you should be able to run both AVG (command line) and Malwarbytes and clean the infections. Restart the computer and check to see if the computer is back to normal. If not then we move to the deep cleaning.

For deep cleaning you will need an external hard drive enclosure. First remove the infected drive and install it in the external enclosure Plug the drive into the clean computer and run the scans on the drive. This should pick off any leftover infections. The reason why you want to put it in an enclosure is to isolate the hard drive and the file system that the viruses and malware hide in. also at this time you can transfer (one at a time) the files that you need. You want to transfer them one at a time to insure that you do not copy the infection to the clean computer along with the files. Reinstall the drive and turn on the computer. Hopefully, the infection has been cleaned and you can continue the use of the computer. A good thing about going through all of these steps is that you now have a back up of your important information.

If all of that didn’t work, then you will have to reformate the drive and reinstall windows on the computer.

Good luck,
Eryk V.

Mar 21, 2009 | HP Pavilion m7580n PC Desktop

2 Answers

Cannot download anything


XP

Use system restore to a restore point before your computer crashed. AVG is one of the best antivirus programs out there. I even recommend it.

If your are using Vista, insert the DVD and boot from the CD/DVD. When you get to the install page select the repair your computer option.
From the options select System Restore.

On a personal tip:

I am currently using BitDefender Tolal Security and I am recommending this one also.
If you have formatted your harddrive, then you are SOL!!!

Mar 08, 2009 | Dell Dimension 2400 PC Desktop

2 Answers

Slow, spy wear dected wont function like it was


Needs to be cleaned - Run antivirus and antispyware program

Oct 07, 2008 | HP PC Desktops

1 Answer

I'm trying to download the avg free edition virus software and it is saying i need a vista patch. i don't know what that is or means


Have you run Windows Update? If not, you'll need to do that before installing.

Windows Update is located in the Control Panel at the very bottom.

(Note: on Windows Vista, a prompt called the UAC prompt may come up asking if you want to allow the updates. You MUST click "Allow" or "Continue", whichever it shows, to continue)

Double click on the icon(or single click if that's how you have it set up). On the right side of the window that comes up there should be a button that says "Install Updates" Click on that and let it finish.

It could take a long time, and may need to restart your computer. Try installing AVG again after you update and let me know if that helped.

Aug 18, 2008 | PC Desktops

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