I have a Fantom drivers 300GB external hard drive, that purchased 3 years ago, I used it for 2 years and it was fine never had a single problem with it, the I kept it in my drower for about a year, i took it out yesterday to use it and it didn't download to my computer, i plaugged the power supply in to the wall, turned it on all the lights came on, I plugged the USB in to my computer nothing happen, no download, and all I keep hearing from my Hard Drive was TIC..TIC...TIC.
please try to help me with my problem, I have a lot of very important DATA on my device that I need to get.
First thing that you do here is to try using a different cable because sometimes its only a problem with the cable that you're using and also try to connect the device ona different usb port on your computer...
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if your computer came with a motherboard disk the drivers could be on it check all leads that are attached to this external hard drive make sure they are securely seated click strart control panel administrive tools computer management device manager scroll through all of the devices if you see a yellow question exclamtion ? ! mark or a red X you will need to reinstall the driver right click on the mark select update driver if you can see the usb drive and its
not working ports(com&lpt)right
click update driver
if this fails to fix the problem you might need to install a usb 2 or 3 card they can be easily installed and are very cheap hope
1. if you don't eject the eternal drive properly it could cause the controller board inside the case to fail. .2. USB drives are to be eject by the windows feature never disconnect while drive is in the port without using the ejection feature. 3. check the drive in another port to see if it can be seen in the computer list. if not you may a defective usb controller in the case. the drive can be remove and installed into a new case. The drive may not have been damaged. 4. A new case can be purchased at the local computer store.
check the input power switch on the rear of the unit...
It should be on 240V. Turn off the computer, then move the switch back and forth a couple of times... set to 240V. this assures the coorect input power to the external drive.
Secondly, move the USB port to another USB port on your computer. If it works fine, then it is a bad USB port.
Third, check the device driver in device manager on your software. try updating the driver... This solves a potential driver issue.
You need to reinstall your usb drivers. For that first go to my computer property ->hardware -> device manager then right click on usb drivers and uninstall all usb drivers 1 by 1. Then restart computer then check . If problem still remain then enter in bios setup then go to ide or advanced option then enable "Legacy 2.0" then save settings then restart . soem times old computer not supports new usb high speed device .
Make sure that your power supply is ok, I mean to say that check the connction. If it is ok then check that you are giving the actual power input to your hard drive. Don't connct the hard drive again. First check the power supply to the wall is having the same out put that required by the hard drive as input. Let me know the result.
Clicking coming from the hard drive normally indicates that the drive has failed. Unfortunately, you will need to purchase a new hard drive, unless the warranty on your hard drive is longer than 3 years. Your data can be recovered. I know the best buy geek squad can have the hard drive sent out for data recovery, however the cost for data recovery is quite expensive.
The USB Isn,t supplying/providing enough Power to the device.
Search e-bay or similar for a 2 into 1 USB Cable.
Then power the unit with 2 USB Ports on the Computer.
2 x USB Into 2 x Sockets On P.C. 1 x Into Device Drive.
This will be enough power to operate the Device Correctly.
I,ve done this on several external Drives, never failed for Me.
Have you tried this in another PC with, say, WinXP? If it worked then it may be 1 of 2 problems:
1) Driver Issue- you may use a compatible driver and not necessarily a "Fantom" driver. WinME needs drivers for these devices unlike WinXP
2) The USB port is not giving enough power to the drive for it to run (a problem common in older PCs). I have an external USB harddisk that needs to use 2 USB ports in my old Dell laptop since 1 USB port can't supply the power it needs. The cable should have a dual-USB jack on one end, this is so you could use the power from the other USB port.