Question about Toshiba DP-85F Fax

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Toshiba DP85F states paper jam - but there isn't one

I have a Toshiba DP85F that is saying there is a paper jam but there isn't one. It will not allow faxes to be sent out but we can receiving incoming ones. Please let me know how to fix this problem. Thank you!

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Posted on Jan 02, 2017


SOURCE: Incoming Faxes won't print, states failed pickup and pages in memory

take all the paper out of the paper tray, wait a few seconds and put it back in. Capt'n Andy

Posted on Mar 28, 2007

Guru Guy
  • 95 Answers

SOURCE: paper jam inside

You may also have a problem with the paper feed (clutch, dirty feed/pick up tires) section, or even a dirty sensor as Jay mentioned. A sensor in modern office equipment is generally a photo sensor, which means it shoots light from one side to be detected on the other side of it. If it's dirty, it will give you a flase reading. Try cleaning the tires that pick up the paer from the tray (don't force them down if they won't rotate easily) with mild soap and water on a rag, and also try fresh paper. Sometimes if paper has been sitting for a while, or in damp conditions, it will pick up moisture and give you paper feed problems... which is what it sounds like you are having. Sounds like the paper may need even be making it to the sensor in the 1st place if it on comes out of the tray 1/2 an inch. Good luck

Posted on Dec 27, 2007

  • 1 Answer

SOURCE: Brother Intellifax 2820 JAMMED

Clean the rollers, but also check the drum/toner. at the front there is a peice that breaks on occasion that will cause a jam.

Posted on Dec 17, 2008

  • 149 Answers

SOURCE: Paper jam in Panasonic KX-

Your document feed is separate from your received and report prints so that's why your reports are printing ok and the document feeder jams. When you open up the doc feeder and look inside the machine you will see a roller and above it on the cover that opens you will see a rubber pad. Clean both the roller and pad (in fact anything in there that is rubber) with a rubber cleaner, alcohol, or even soap and water on a cloth without it been dripping wet. You will probablt find that they are very dirty. The roller feeds the document in so that needs to be clean and the pad helps to keep all the other docs from feeding in at the same time and that should be very clean so it produces good friction.

Posted on Jul 07, 2009

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SOURCE: we have a Toshiba fax


Just press the stop key twice.


Posted on Aug 11, 2010

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Even though u cant see a jam there there is exactly a jam inside
U believe it or not thats why paper jam
Look for the paper detection sensor below the carriage
use ur common sense
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If u find it use a thin tool to see it is working properly
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Ink, Toner & Accessories for DP-85F Printers, Copiers & Faxes Select from the list below Compatible or Original ink and toner cartridges that work with your DP-85F.
TOSHIBA TK-18 Compatible Black Laser Cartridge, TK-18
  • - Condition: Compatible
  • - Page Yield: 6000
  • - Color: Black
  • - Printer Technology: Laser Cartridge
  • - Item Number: TK18-70
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Item #: TK18-70

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Toshiba DK-18 DP-80/DP-85 Drum Unit

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MSRP: $114.99

Price: $39.99

Toshiba DP85F Toner Cartridge, Black
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There must be some piece of paper or other small material upstructing the path the paper takes and must be thouroghly cleaned to acheive maximum result.

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Paper jam

My dp85f, jams also.

The reason is, that the "fuser and pressure roller" unit is clamping an thus, the gearwheel driving this unit has been damaged.

Anyone knows, where to get spare parts?

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It seems youre facing an issue with the scanner consumables - pad and pick roller. It is a goos idea to replace both of them at the same time. Also check the feed and exit rollers (the two rollers on the upper part of the scanner) as the get sticky causing problems like the one you describe.

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