Kenmore 44102 has stopped sudsing

Indicates "too much suds". Be sure to use only detergent with "HE" on label. Regular detergent sudses too much in a front load. Also, be sure to not use too much.

Your washer is designed to use a TINY amount of water. This conserves water and takes less energy to heat the water. Since it is so little water used any amount above a teaspoonful of detergent will reek havoc with the delicate controls on the machine. F21 Long drain Possible cause: Clogged filter, clogged/failed pump. Sud= Suds lock detergent overdose. Too much detergent, the wrong stuff, added to the wrong compartment, you gotta use HE soap and you gotta use the correct amount. You get that computer thinking suds is in there and the machine is gonna go into a tailspin. Because of the low amount of water
used in HE machines, it is important
to use an HE detergent (low sudsing)
which is specially formulated to work
best under these conditions. The two
most important considerations
of a front loading washer are suds
control and soil concentration.
First, the tumbling action in an
HE machine generates
more suds than a top loader.
Tumbling the clothes in and out of the
water breaks the water surface
causing air to be trapped in the solution,
creating suds or foam. Multiple problems
can occur from oversudsing, such as
flooding from suds overflowing out of
the machine, formation of a suds cushion
during the tumbling action which reduces
mechanical energy,and “suds lock” which prevents
the machine from effectively spinning out the
water. In the situation of suds lock, the
machine trys to FIX the foaming problema by
stopping the cycle momentarily to allow
the suds to dissipate and then adding cold
water. This routine the machine goes
through to correct for over-sudsing results
in loss of energy and water savings and
can significantly lengthen the cycle time
(sometimes by as much as 2x). HE detergents
prevent over-sudsing and allow for
better rinsing of suds. HE detergent matters in
soil management also. Though HE washers
use about 1/3 of the water of a
top loader, the concentration of soil in the
load is much higher due to the larger
loads. To handle the higher amount of
soil, many HE detergents are specially
formulated with soil suspending ingredients
to prevent soil from re-depositing
onto clothes. Only use detergent with HE marked on it.
Use the correct amount.
The technical data sheet along with that
pesky clogged pump is located behind the
toe kick panel; remove the screws under the
bottom front edge of the washer. Tip the appliance
back to get to them screws. With the screws
removed, the panel will comes down and off.



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Your TECH SHEETS mention "Sud" If too much detergent was used. Why? You get that computer thinking suds is in there and the machine is gonna go into a tailspin. Because of the low amount of water
used in HE machines, it is important
to use an HE detergent (low sudsing)
which is specially formulated to work
best under these conditions. The two
most important considerations of a front loading washer are sudscontrol and soil concentration.
First, the tumbling action in an HE machine generates
more suds than a top loader. Tumbling the clothes in and out of the water breaks the water surface
causing air to be trapped in the solution,
creating suds or foam. Multiple problems
can occur from oversudsing, such as
flooding from suds overflowing out of
the machine, formation of a suds cushion
during the tumbling action which reduces
mechanical energy,and “suds lock” which prevents
the machine from effectively spinning out the
water. In the situation of suds lock, the
machine tys to FIX the foaming poroblema by
stopping the cycle momentarily to allow
the suds to dissipate and then adding cold
water. This routine the machine goes
through to correct for over-sudsing results
in loss of energy and water savings and
can significantly lengthen the cycle time
(sometimes by as much as 2x). HE detergents
prevent over-sudsing and allow for better rinsing of suds. HE detergent matters in soil management also. Though HE washersuse about 1/3 of the water of a
top loader, the concentration of soil in the
load is much higher due to the larger
loads. To handle the higher amount of
soil, many HE detergents are specially
formulated with soil suspending ingredients
to prevent soil from re-depositing
onto clothes. Only use detergent with HE marked on it. Use the correct amount.
—Run the unit through a Rinse/Spin cycle.
—Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any
cycle. Your tech sheet will be behind the bottom panel and will resemble THIS Suds is on page 6

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

This machine is designed to use HE detergent which is low sudsing if used in the right amount. If the wrong detergent or too much is used sudsing and possibly an error code of SUDS may occur.

You can run a rinse/spin cycle to help clear the suds, you might have to run this cycle several times until the suds are gone.

If the machine is locked out and will not allow you to start a cycle, try unplugging the machine for 30 seconds then plugging back in. Turn the power on and push cancel/drain. This should let you take the clothes out and start the rinse/spin clean out.

Once you have removed all the suds I would recommend running a cleaner such as smelly washer or Affresh through the machine to remove any hidden residue from the excess soap.

Always use HE detergent in a front loader

hi my name is joyce
you have to many suds in machin's pump you have to reduce the amount of suds that are in pump, use 1 tsp of oil where you put your powders and run cycle with no clothers in washer, this will get rid of the suds. first unplug washer from wall for 60 secounds and replug back up. set for normal wash and use the oil only. if this does not work you will have to call service tech. remember to always use he detergent it is low sudsing. all front loaders need this detergent.

thanks

Joyce

hope you are using he detergents (high effeciency low suds) also if you have soft water oversudsing can occur even with he ..try reducing amount ..also have been told tide he detergent tends to suds more so may try switching detergent brands try runing washer with no soap no clothes begore next load to flush out any detergent that may remain ..be sure to run washer with bleach no clothes on short cycle peroidically to avoid mold/mildew odors that front loads tend to acquire after a few months use and leave door open if possible between uses..let me know about detergent thanks

If you are using the recommended HE (High Efficiency) soap, you will not see alot of sudsing, this is normal. The washing action is very different than the top load machines. Excessive sudsing will cause issues with this machines operation.

Regards;
reg501
The FixYa Team

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.

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the speed control board needs to be replaced in the lower rirght corner of the washer

The SUDS fault indicator is caused by using too much detergent, or the wrong type of detergent. The Kenmore Elite front loaders were designed to use HE type detergent only. When the washers first came out, manufacturers originally made the claim that you could use regular detergent if you used less of it. The manufacturers later retracted that claim because there were a lot of problems with over-sudsing. If you are not using HE detergent, you need to be. In the mean time run your machine with no load with hot water to clear the drum and drain lines of any soap residue. You may have to do this a couple of times to clear the problem. I hope this helps.